The Role
Supports regional operations and cross-functional program execution by monitoring dashboards, KPIs, staffing, service availability, and vendor performance. Investigates operational issues, analyzes trends, prepares reports, coordinates onsite facility activities, and supports process improvements, launches, and multi-location initiatives. The role collaborates with operations, product, engineering, and external vendors to improve operational efficiency and resolve issues.
Summary Generated by Built In
Job Title: Operations Manager
Job Type: Contract
Job Location: Washington, DC
Contract Period: 6 months contract (Extension possible)
Working Schedule: Full-time, 40 hours/week
Work Arrangement: Hybrid, with onsite depot visits approximately 1–2 days per week
Pay Rate: USD 55-75/hr on W2 (based on experience)
Job ID#: # 178375
Job Overview
We are seeking a detail-oriented and adaptable Program Manager (II) to support regional operations, operational performance tracking, and cross-functional program execution. The ideal candidate will have experience in operations, logistics, fleet management, transportation, supply chain, or related fields.
This role combines hands-on operational coordination with program management responsibilities. The individual will collaborate with internal teams and external vendors to monitor performance, identify operational challenges, analyze data, and support continuous improvement initiatives.
Key Responsibilities
Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.
IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com/.
Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.
Job Type: Contract
Job Location: Washington, DC
Contract Period: 6 months contract (Extension possible)
Working Schedule: Full-time, 40 hours/week
Work Arrangement: Hybrid, with onsite depot visits approximately 1–2 days per week
Pay Rate: USD 55-75/hr on W2 (based on experience)
Job ID#: # 178375
Job Overview
We are seeking a detail-oriented and adaptable Program Manager (II) to support regional operations, operational performance tracking, and cross-functional program execution. The ideal candidate will have experience in operations, logistics, fleet management, transportation, supply chain, or related fields.
This role combines hands-on operational coordination with program management responsibilities. The individual will collaborate with internal teams and external vendors to monitor performance, identify operational challenges, analyze data, and support continuous improvement initiatives.
Key Responsibilities
- Monitor operational dashboards, reports, and performance metrics to identify trends, discrepancies, and potential issues.
- Coordinate with regional operations teams and external vendors to support daily operational activities.
- Track key performance indicators (KPIs), staffing levels, service availability, and operational efficiency.
- Investigate operational anomalies, identify root causes, and communicate findings to relevant stakeholders.
- Conduct regular onsite visits to operational facilities to assess processes, coordinate activities, and support issue resolution.
- Support ongoing projects, process improvements, and regional operational initiatives.
- Prepare reports, analyze trends, and present actionable insights to management.
- Collaborate with cross-functional teams, including operations, product, engineering, and vendor partners.
- Experience in program management, operations management, logistics, fleet operations, transportation, warehousing, supply chain, or a related field.
- Strong analytical and problem-solving skills, with the ability to interpret operational data and identify trends.
- Proficiency in Microsoft Excel or Google Sheets, including pivot tables, data analysis, and reporting.
- Experience tracking KPIs, monitoring performance, and preparing operational reports.
- Strong communication, stakeholder management, and organizational skills.
- Comfortable with hands-on operational coordination and regular onsite visits to operational facilities.
- Experience managing vendor relationships, tracking service levels, and monitoring third-party performance.
- Familiarity with data visualization and reporting tools such as Tableau, Power BI, or Looker.
- Basic SQL knowledge or experience working with data queries.
- Familiarity with AI-powered productivity tools and process improvement techniques.
- Experience supporting operational launches, scaling initiatives, or multi-location programs.
Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.
IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com/.
Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.
Skills Required
- Experience in program management, operations management, logistics, fleet operations, transportation, warehousing, supply chain, or a related field
- Strong analytical and problem-solving skills, including the ability to interpret operational data and identify trends
- Proficiency in Microsoft Excel or Google Sheets, including pivot tables, data analysis, and reporting
- Experience tracking KPIs, monitoring performance, and preparing operational reports
- Strong communication, stakeholder management, and organizational skills
- Comfort with hands-on operational coordination and regular onsite visits to operational facilities
- Experience managing vendor relationships, tracking service levels, and monitoring third-party performance
- Familiarity with data visualization and reporting tools such as Tableau, Power BI, or Looker
- Basic SQL knowledge or experience working with data queries
- Familiarity with AI-powered productivity tools and process improvement techniques
- Experience supporting operational launches, scaling initiatives, or multi-location programs
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The Company
What We Do
IntelliPro Group Inc. is one of the fastest growing IT services and HR solutions companies in Americas & APAC. We provide comprehensive IT services to help clients with IT Strategic Planning, Implementation, Deployment, IT Support on Artificial Intelligence, Big Data, Cloud Computing, Mobile Application Development, Data Mining and Business Intelligence, Enterprise Data Warehouse, and more. Besides our established IT services, our new business now is quickly extending to one-stop HR Solution Services, including Oversea Branch Setup Consulting, Compensation & Benefits Policy Consulting, Payroll Management Service, Talent Recruiting, and Employer Branding to satisfy our clients’ fast business expansion requirement. We have built our business on our company-wide commitment to continually overdeliver on the high expectations of our clients, employees, and business partners. The secret to our success is that our unified team works harder, faster, smarter, and more collaboratively than anyone else in the talent acquisition business. In addition to the immense talent and proprietary technology, IntelliPro Group is proud to offer continual professional development and extraordinary benefits to both consultants and full-time employees.
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