Program Manager I / CDSA Assistant Director

Posted An Hour Ago
Be an Early Applicant
Hiring Remotely in NC
Remote
70K-123K Annually
Mid level
Edtech • Information Technology • Professional Services
The Role
Oversees evaluation, treatment, and service coordination for the NC Infant-Toddler Program, ensuring compliance with federal and state regulations. Supervises program supervisors and team leaders, develops policies and training, monitors service quality, and coordinates agency development. Position requires travel across an 11-county catchment and supports hybrid telework.
Summary Generated by Built In

Agency

Dept of Health and Human Services

Division

Child and Family Well Being

Job Classification Title

Program Manager I (NS)

Position Number

60040395

Grade

NC20

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

The NC Department of Health and Human Services (DHHS), in collaboration with its partners, protects the health and safety of all North Carolinians and provides essential human services.

The Children's Developmental Services Agency (CDSA) is part of the Early Intervention Section of the Division of Child and Family Well-being in DHHS. The CDSA is the lead agency responsible for the oversight of the administration of the North Carolina Infant-Toddler Program (NCITP), a federally mandated program under Part C of the Individuals with Disabilities Education Act (IDEA), that serves eligible children from birth to age 3 with or at-risk for developmental disabilities.
The CDSA ensures that evaluation, treatment supports and early intervention service coordination and supports are available within a multi-county catchment area and that children eligible for the program receive recommended services either through a network of enrolled early intervention service providers or directly from the CDSA.
Primary Purpose of the Position:
The Assistant Director has the responsibility of ensuring that all aspects of evaluation, treatment and service coordination/case management services are coordinated and integrated to ensure quality and compliance with Federal and State regulations for the NC Infant-Toddler Program. The Assistant Director provides supervision of professional staff members as related to the evaluation, treatment, and coordination of services for children with developmental disabilities and their families.
The Assistant Director proposes and helps develop policies and procedures as they relate to client services and day-to-day operations. The Assistant Director monitors quality and quantity of the agency's evaluation, treatment and service coordination services. The Assistant Director is responsible for the supervision of Habilitation Program Supervisors and Team Leader Supervisors, who provide overall supervision for direct-service staff in the CDSA catchment area.
The Assistant Director is responsible for agency development and training under the direct supervision of the CDSA Director.
Duties include travel within the catchment area of the Children's Developmental Services Agency (CDSA) of Western North Carolina which serves Buncombe, Madison, Transylvania, Henderson, Cherokee, Swain, Haywood, Jackson, Macon, Clay, and Graham Counties.

Knowledge Skills and Abilities/Management Preferences

Salary Range: $70,478 -$123,336Recruitment Range: $70,478 -$81,595

Candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed on the vacancy announcement.

The following Management Preferences are not required, but applicants that possess these skills are preferred.

  • Experience with managing, hiring, training, and supervising staff that provide services to young children who have developmental disabilities or delays.

  • Considerable knowledge of Part C of IDEA and the North Carolina Infant-Toddler Program.

  • Experience working with programs associated with young children who have developmental disabilities or delays.

  • Experience in establishing and maintaining effective working relationships with internal staff, as well as staff from local agencies, as well as clients, general public, and contract service providers

Physical Requirements:

This work requires travel (driving car) within the 11-county catchment area.

Position is 100% funded through federal funds.

Position is eligible for a hybrid-teleworking schedule to include weekly onsite work hours

Posting closes at 11:59 p.m. the night before the end date

About the NC Division of Child and Family Well-Being: 
The Division of Child and Family Well-Being (DCFW) brings together complementary NC Department of Health and Human services to support North Carolina’s children growing up safe, healthy, and thriving in nurturing and resilient families and communities.

Compensation and Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

Supplemental Contact Information:

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders.  We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.  For more information about DHHS: https://www.ncdhhs.gov/.

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.  Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved.  We invite all potential applicants to apply for positions for which they may be qualified.

    

Application Process
Be sure to complete the application in its entirety.   Resumes will not be accepted in lieu of completing this application.

  • Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.

  • Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers.

  • If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date.

  • Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.

  • Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account.  Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.

  • Degrees must be received from appropriately accredited institutions.  Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.

  • For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members.

Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions.  Transcripts, degree evaluations and cover letters may be uploaded with your application.

Veterans’ and National Guard Preference

  • Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.

  • Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing. 

  • Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of their DD 256 or NGB 22, along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation.  If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

CONTACT INFORMATION: 

If there are any questions about this posting, please contact Talent Acquisition at [email protected]. Resumes will not be accepted in lieu of completing this application.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor’s degree from an appropriately accredited institution and three (3) years of program experience related to the area of assignment, including one year of supervisory program experience; or an equivalent combination of training and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Charlene Michele Moore

Email:

[email protected]

Skills Required

  • Bachelor's degree from an accredited institution and three years of program experience related to area of assignment, including one year of supervisory program experience (or equivalent combination).
  • Ability to travel within the 11-county CDSA catchment area (driving by car).
  • Experience managing, hiring, training, and supervising staff providing services to young children with developmental disabilities or delays.
  • Considerable knowledge of Part C of IDEA and the North Carolina Infant-Toddler Program.
  • Experience establishing and maintaining effective working relationships with internal staff, local agencies, clients, and contract service providers.
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The Company
750 Employees
Year Founded: 1776

What We Do

The North Carolina Department of Public Instruction (NCDPI) is charged with implementing the state's public school laws for pre-kindergarten through 12th grade.

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