Program Manager, GTM Planning

Posted 4 Days Ago
Hiring Remotely in Chicago, IL, USA
In-Office or Remote
Senior level
Payments • Software
The Role
Lead large-scale go-to-market planning and transformation programs from end to end. Develop roadmaps, project plans, milestones, reporting, business cases, and change management plans. Partner with Sales Leadership, Finance, Product, Legal, and Systems to align priorities, secure resources, mitigate risks, improve planning processes, and drive adoption of scalable tools, including AI-based solutions.
Summary Generated by Built In
Who we are About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Stripe’s GTM Planning team partners with Sales Leadership, Finance, Product, and Legal to drive operational excellence to support our GTM strategy. We bring expertise, rigorous thinking, and a user-first approach to problem solving. We transform, improve and support global Stripe business processes to drive critical initiatives and other cross-functional business priorities for the sales planning cycle.

What you’ll do
  • Project Management:
    • Lead and manage day-to-day operations of large-scale transformational projects
    • Develop detailed project plans, set milestones, and ensure program integrity
    • Standardize reporting and systems requirements
  • Identify needs and create solutions:
    • Design solutions for process improvements and tool development, focusing on long-term sustainability and scalability of planning
    • Analyze and evaluate emerging challenges and opportunities, focusing on long term repeatable processes
  • Stakeholder management:
    • Coordinate with key stakeholders and leadership to align complex programs and secure buy-in, while balancing prioritization
    • Partner cross-functionally across all departments (Finance, Legal, Systems, etc.) to influence and execute
Responsibilities
  • Be accountable for building and driving large-scale transformational initiatives end to end
  • Create strong business cases and drive influence to gain cross-functional support and resources needed to accomplish your goals; use data to influence decisions
  • Proactively identify, assess, and mitigate risks that could impact the successful delivery of programs
  • Create roadmaps, project plans, change management plans, tasks and reporting methodologies to track progress
  • Execute through cross-functional teams
  • Manage change management activities across stakeholder engagement, including messaging/communication planning, support and enablement
  • Influence and adopt the use of tooling, including AI-based levers, to make the planning processes more efficient
Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements
  • 7+ years of program management, business operations, or management consulting experience, preferably in a GTM/Sales Operations organization.
  • Demonstrated organizational, project management and execution skills with ability to own cross-functional projects
  • An ability to drive sales territory planning and align strategies across all segments to ensure seamless execution
  • Strong track record as a strategic, analytical problem solver and skilled operator with the demonstrated ability to successfully deploy new initiatives end to end
  • A high degree of comfort working quickly in a high growth and fast-paced environment
  • An ability to seamlessly transition from the high level to very detailed, and a willingness to “roll up your sleeves”
  • A detail-oriented and analytical individual with business acumen, and the ability to influence and communicate within all levels of the organization
Preferred qualifications
  • Knowledge of Customer Relationship Manager (CRM) systems
  • Data Analytics (Google Sheets/Excel data manipulation, SQL)

Skills Required

  • 7+ years of program management, business operations, or management consulting experience, preferably in a GTM or Sales Operations organization
  • Demonstrated organizational, project management, and execution skills with the ability to own cross-functional projects
  • Ability to drive sales territory planning and align strategies across all segments for seamless execution
  • Strong track record as a strategic, analytical problem solver and skilled operator who can deploy initiatives end to end
  • Comfort working quickly in a high-growth, fast-paced environment
  • Ability to transition between high-level strategy and detailed execution
  • Detail-oriented and analytical approach, business acumen, and ability to influence and communicate across organizational levels
  • Knowledge of Customer Relationship Management (CRM) systems
  • Data analytics experience, including Google Sheets or Microsoft Excel data manipulation and SQL

Stripe Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Stripe and has not been reviewed or approved by Stripe.

  • Healthcare Strength Healthcare is described as comprehensive, including medical, dental, vision, EAP, and mental‑health support such as therapy sessions; wellness resources are consistently highlighted across materials. Coverage breadth and depth are repeatedly positioned as a core strength.
  • Parental & Family Support Paid parental leave for birthing and non‑birthing parents, fertility benefits, and adoption assistance are emphasized, making family support a standout element. Feedback suggests these programs compare favorably to common tech benchmarks.
  • Wellbeing & Lifestyle Benefits Wellness stipends, gym reimbursement, and onsite meals/snacks (where available) are commonly offered, with flexible lifestyle funds supporting varied needs globally. Education stipends and similar perks further bolster day‑to‑day wellbeing.

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The Company
HQ: San Francisco, CA
5,360 Employees
Year Founded: 2010

What We Do

Stripe is a technology company that builds economic infrastructure for the internet. Businesses of every size—from new startups to public companies like Salesforce and Facebook—use the company’s software to accept online payments and run technically sophisticated financial operations in more than 100 countries. Stripe helps new companies get started and grow their revenues, and established businesses accelerate into new markets and launch new business models. Over the long term, Stripe aims to increase the GDP of the internet.

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