Program Manager, Global Business Operations

Posted 6 Hours Ago
39 Locations
In-Office or Remote
115K-173K Annually
Senior level
Legal Tech • Software
Organize data. Discover the truth. Act on it.
The Role
Leads enterprise-wide, cross-functional programs from strategy and scoping through execution and measurable outcomes. Builds roadmaps, manages dependencies, budgets, risks, governance, and stakeholder alignment across teams including IT, Finance, and Legal. Influences senior leaders and partners without formal authority, drives decisions, communicates executive updates, and brings structure to ambiguous initiatives. The role also improves program delivery practices and supports organizational transformation in a fast-paced, scaling environment.
Summary Generated by Built In

Posting Type

Hybrid/Remote

Job Overview

We're looking for an experienced Program Manager to join our Global Business Operations team. This person will be responsible for leading high-impact, enterprise-wide initiatives. This role is ideal for someone who thrives in complexity, can bring structure to ambiguity, and is energized by driving programs that directly influence company-wide outcomes in a fast-paced environment.
You will be the connective tissue between executive sponsors, GBO teammates, and partners across IT, Finance, Legal and the broader business. You will shape program strategy, translate it into clear plans and decisions, and keep many moving parts aligned toward a shared outcome. You will lead through influence, credibility, and clarity rather than formal authority. You will work directly with senior and executive leaders and are trusted to operate with minimal oversight.

Job Description and Requirements

Key Responsibilities: 

  • Lead strategic programs from shaping and scoping through execution and measurable outcomes, accountable for results 
  • Help define program strategy, success measures, and priorities alongside executive sponsors and senior leaders 
  • Act as the connective tissue across teams, workstreams, and systems, surfacing dependencies, resolving conflicts, and keeping everyone working toward the same goal 
  • Lead and influence cross-functional teams without direct authority, building trust and holding peers and partners accountable 
  • Partner closely with GBO teammates, and serve as a trusted partner to other business units and their stakeholders 
  • Build integrated roadmaps and plans that align scope, timelines, dependencies, budgets, and resources 
  • Identify risks early, recommend tradeoffs, and drive decisions to resolution across competing priorities 
  • Run effective governance, including steering committees, decision logs, and escalation paths, scaled to the needs of each program 
  • Communicate with executive presence, delivering concise, decision-oriented updates to senior and executive leadership 
  • Bring structure to ambiguity, and continuously improve how programs are delivered across GBO 
  • Ad hoc responsibilities, as needed 

Qualifications: 

  • 7+ years of experience leading complex, cross-functional programs or strategic initiatives with multiple concurrent workstreams 
  • Demonstrated ability to lead without authority and influence senior stakeholders 
  • Strong executive presence, with exceptional written and verbal communication and demonstrated credibility at the senior and executive level 
  • Proven success owning enterprise-level programs from strategy through execution 
  • Experience with programs involving IT, enterprise systems, or financial systems 
  • Ability to operate autonomously, make sound decisions with minimal guidance, and bring structure to ambiguity 
  • Strong command of program governance, risk management, and stakeholder alignment 
  • Experience with Agile, Waterfall, or hybrid methodologies, and the judgment to choose the right approach for the work 
  • Proven ability to navigate ambiguity, drive clarity, and deliver outcomes 

Preferred Qualifications 

  • PMP or equivalent certification 
  • Experience in change management and organizational transformation is strongly preferred. 
  • Proficiency with Jira, Asana, Salesforce, and Excel, plus strong executive-level reporting skills 
  • Background in high-growth, scaling, fast paced organizations 

Relativity is committed to competitive, fair, and equitable compensation practices.

This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.

The expected salary range for this role is between following values:

$115,000 and $173,000

The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. 

Required Skills:

Budget Management, Mentorship, Negotiation, Program Management, Project Management, Risk Management, Stakeholder Management, Strategic Planning, Team Leadership, Vendor Management

Skills Required

  • 7+ years of experience leading complex, cross-functional programs or strategic initiatives with multiple concurrent workstreams
  • Ability to lead without authority and influence senior stakeholders
  • Strong executive presence and exceptional written and verbal communication
  • Credibility at the senior and executive level
  • Experience owning enterprise-level programs from strategy through execution
  • Experience with programs involving IT, enterprise systems, or financial systems
  • Ability to operate autonomously, make sound decisions with minimal guidance, and bring structure to ambiguity
  • Strong command of program governance, risk management, and stakeholder alignment
  • Experience with Agile, Waterfall, or hybrid methodologies
  • PMP or equivalent certification
  • Experience in change management and organizational transformation
  • Proficiency with Jira, Asana, Salesforce, and Excel
  • Experience in high-growth, scaling, fast-paced organizations

Relativity Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Relativity and has not been reviewed or approved by Relativity.

  • Leave & Time Off Breadth — Time off options include discretionary time off and two company‑wide breaks each year, providing additional recharge time.
  • Healthcare Strength — Health coverage includes comprehensive medical, dental, and vision plans, telehealth access, and wellness resources such as a Headspace subscription.
  • Parental & Family Support — North America offers up to 12 weeks of fully paid parental leave, with comparable regional programs in EMEA and APAC.

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The Company
HQ: Chicago, IL
1,550 Employees
Year Founded: 2001

What We Do

At Relativity, we build innovative and comprehensive tools for making sense of unstructured data. When more people can find the facts in mountains of documents, emails, and texts, more legal and data-centric matters can be resolved equitably. Join us in our mission to help our customers organize data, discover the truth, and act on it. Relativity makes software to help users organize data, discover the truth and act on it. Its SaaS product, RelativityOne, manages large volumes of data and quickly identifies key issues during litigation and internal investigations. Relativity has more than 300,000 users in approximately 40 countries serving thousands of organizations globally primarily in legal, financial services and government sectors, including the U.S. Department of Justice and 198 of the Am Law 200. Relativity does not tolerate racism or discrimination of any kind. We do not accept unfair treatment of any person or group of people. We’re committed to advocating for change to make our world a more inclusive, just place.

Why Work With Us

We believe in our team members and we want to help you own your career as part of a community of values-driven people who help customers around the world solve complex data challenges. At Relativity, you’ll take on challenging work, but you’ll also partner with talented colleagues and pursue plenty of learning and development opportunities.

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