Thanks for your interest in Success Academy! Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We are growing fast in New York and expanding to Florida, and we would love to welcome you to our community! We work tirelessly every day to ensure children have access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through our doors a fair shot at reaching his or her potential.
Success Academy seeks an Program Manager, Enrollment to join our growing team as we begin our expansion to Florida! The Enrollment team manages the new scholar lottery, waitlist management, centralized scholar movement operations, and all ATS functions, as well as coordinating all new scholar onboarding processes. Under the supervision of the Head of Enrollment, and working closely with a broad base of constituents at both the Network and School levels, the Program Manager, Enrollment will be responsible for planning and coordinating core Enrollment operations for our new schools in Florida, from our network headquarters in NYC.
Specifically, the Program Manager, Enrollment will:
Maintain the Florida Enrollment workflow calendar of events, processes, and communications
Coordinate and manage team and inter departmental agendas and publish post-meeting summaries
Become a subject matter expert in all F.A.S.T.E.R. & Florida state Automated Student Information System functions and operations
Manage and execute all F.A.S.T.E.R. & Florida state Automated Student Information System deliverables in collaboration with the Enrollment Temp team.
Support the launch of the SA Florida New Scholar Application, monitor daily metrics, and manage all application related tickets.
Assist with the SA Florida lottery process, including quality checks for student application data entry and adherence to lottery preferences
Regularly audit SalesForce and SIS data to evaluate registration and enrollment data.
Collaborate on data-driven adjustments to registration and recruitment activities.
Monitor, resolve, and respond to all enrolment escalation tickets
Assist with data mining and research as needed
Support the Enrollment team as needed
Required Skills
- 3-5 years of experience
Project Management: Experience with agile methodologies and project management tools is a plus. Excellent project management skills and a positive attitude.
Communication: Excellent verbal and written communication skills to interact with technical and non-technical stakeholders. Exceptional verbal and written communication skills. Ability to communicate effectively at all levels of the organization. Excellent problem solving, documentation and communication skills. Sense of humor required.
Problem-Solving: Ability to troubleshoot issues, propose solutions, and optimize Salesforce for better performance. Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards. Demonstrated ability to identify the need for and create processes where none existed
Business Analysis Skills: Proficient in analyzing business processes and requirements, and translating them into technical solutions. Creative and analytical thinker with strong problem-solving skills.
Self Starter: Ability to work autonomously and in a self-directed manner with minimal supervision on both long and short term projects without hesitation to manage up to the Head of Enrollment when necessary.
Ability to influence and drive outcomes among diverse group of colleagues
Mission Driven: Is committed to our dual mission of disrupting public education to provide greater access to high quality education
Exact compensation may vary based on skills and experience. This position is not bonus eligible.
Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth.
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We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth.
Success Academy Charter Schools does not offer employment-based immigration sponsorship.
Skills Required
- Experience with agile methodologies and project management tools
- Excellent verbal and written communication skills
- Ability to troubleshoot issues and optimize Salesforce for better performance
- Proficient in analyzing business processes and requirements
- Ability to work autonomously and self-directed
- Commitment to the mission of providing high-quality education
What We Do
Since 2006, Success Academy has tackled educational inequities head-on by providing exceptional public education for 20,000 K-12 students in New York City. Our network of over 50 free public charter schools is looking for diverse, ambitious, talented people like you to join our team! Starting on your first day, you’ll receive world-class training and mentorship while working in a collaborative environment with passionate colleagues. As part of the Success Academy team, you will have ample growth opportunities within our network — including leadership roles. Success Academy is seeking candidates from all majors and backgrounds. All interviews are virtual, and a degree in Education is not required to teach. If you graduated or will be graduating with a bachelor's degree between Dec 2023 and Dec 2024, we encourage you to apply! We encourage you to look at our current openings and consider applying.
