We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is now longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities.
If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you!
Job Summary
The IT Security Engineer position is responsible for maintaining security operations and troubleshooting escalations from Service Desk. Primary duties include providing tier-3 support, resolving security incidents and requests, and implementing configuration changes. The security engineer responds in a timely manner to security incidents including loss, misuse or potential compromise of information assets. This position will implement and assist with security technology projects as needed.
Responsibilities
- Daily operation, log review, incident response, administration of firewalls, TACACS, IDS/IPS and other security infrastructure.
- Respond in a timely manner to security incidents including loss, misuse or potential compromise of information assets.
- Support security technologies such as Firewalls, VPN, IDS/IPS, SIEM, DLP, Wireless, SSL VPN, and Content Filtering.
- Implement and monitor security events for routers/switches, servers, operating systems, databases, applications and other technologies.
- Assist with analysis of logs to identify anomalies and unauthorized use or access.
- Participate and provide support in security incident emergency response activities including internal violations, attacks, and system outages.
- Maintain information security diagrams, guidelines, and other technical documents.
- Assist in the implementation of security technology projects.
- Simultaneously handles multiple tasks and interactions.
- Ability to work an on call rotation.
- Ability to multi-task, prioritize and organize effectively.
Qualifications
- Bachelor's degree in Information Technology, related field or equivalent experience
- 3-5 years hands on experience with a variety of firewall and security products
- Network and security troubleshooting experience
- Experience with network based intrusion detection techniques
- Knowledge of standard internet protocols such as HTTP, FTP, SNMP, SMTP, DNS, POP3, IMAP, SSH, TELNET
- Strong people and relationship management skills
- Ability to work with minimal supervision on short term projects
- Security certifications a plus (ex. CISSP, CEH, OSCP, GISP, GCIH, GPEN, and CCSP)
- Experience with next generation enterprise-level Cisco firewalls are a plus
- Experience with Web Application Firewalls is a plus
- Experience with Endpoint Protection is a plus
At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What's Right, Drive One Optimum, and Make It Happen. These aren't just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It's all part of the bigger picture of "Be The Difference" where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stop.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in New York is $83,538.00 - $137,241.00 / year. For other locations, please inquire with your recruiter. The rates/ranges provided herein are the anticipated pay at the time of hire, and do not reflect future job opportunity.
Nearest Major Market: Long Island
Nearest Secondary Market: New York CIty
Skills Required
- Bachelor's degree in Information Technology or equivalent experience
- 3-5 years hands-on experience with a variety of firewall and security products
- Network and security troubleshooting experience
- Experience with network-based intrusion detection techniques (IDS/IPS)
- Knowledge of standard internet protocols (HTTP, FTP, SNMP, SMTP, DNS, POP3, IMAP, SSH, TELNET)
- Experience administering TACACS and security infrastructure
- Ability to work on-call rotation and handle multiple tasks
- Strong people and relationship management skills
- Security certifications (CISSP, CEH, OSCP, GISP, GCIH, GPEN, CCSP)
- Experience with next-generation enterprise-level Cisco firewalls
- Experience with Web Application Firewalls (WAF)
- Experience with Endpoint Protection solutions
What the Team is Saying
Optimum Compensation & Benefits Highlights
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Healthcare Strength — Health coverage includes medical, dental, and vision from day one, alongside company‑paid life/AD&D and short‑ and long‑term disability. Mental health support is included, and overall breadth is described as solid for a large telecom.
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Wellbeing & Lifestyle Benefits — Discounted (often free in‑footprint) internet/TV/mobile is a distinctive perk, complemented by wellness programs, EAP access, commuter benefits, and pet/auto/home insurance options. Tuition reimbursement and university partnerships add meaningful lifestyle and development value.
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Leave & Time Off Breadth — Paid time off, sick leave, paid holidays, and volunteer time are part of the package. Parental leave and family medical leave further expand the time‑off offering.
Optimum Insights
What We Do
We Make a Difference Because We Are the Difference! At Optimum, we’re not just connecting people – we’re transforming how they experience the world. With a footprint spanning 21 states and serving approximately 4.5 million residential and business customers, we're building the future of connectivity through innovative services like Optimum Fiber Internet, Optimum TV, and Optimum Mobile. This connectivity wouldn’t be possible without our tremendous workforce of driven employees who are dedicated to ensuring the best possible experience for all of our customers and co-workers We’re a team of bold thinkers, curious leaders, and collaborative problem-solvers, united by a culture that values inclusion, innovation, and impact. At Optimum, every voice matters, every idea counts, and every team member has the opportunity to grow, lead, and make a difference. From developing next-gen technology to bridging the digital divide to supporting education and emergency response efforts, we lead with purpose and heart. Our Be The Difference initiative drives us to make a positive impact, ensuring that our efforts resonate far and wide. From our products and services to our community impact, we are creating connections, driving innovation and POWERING this world forward. You can be a part of an exciting and transformational workplace at Optimum. Join us to Be the Difference!
Why Work With Us
Our mission is simple: deliver the best customer and employee experience while transforming how we work and grow. We’re on a journey to become the connectivity provider of choice – investing in our network, reimagining our products, and building a culture where people thrive. With nearly 4.5 million customers across 21 states, we’re transforming fr
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Optimum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
