Position Summary:
Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them.
In the Program Manager – DSM position, you’ll lead a portfolio of complex, cross-functional programs that bring proprietary products to market, while evolving delivery frameworks that drive visibility, prioritization, and execution excellence. You’ll collaborate across Engineering, Category, and Supply Chain teams to align on strategy, manage regulatory and technical requirements, resolve blockers, and deliver high-impact results.
Skills Needed:
Optimizes Work Processes – Streamlines workflows by harnessing data, AI, and technology. Identifies opportunities for efficiency and incorporates new processes and technology. Defines new success measures.
Delivers Results – Seizes new opportunities and tackles challenges head-on with urgency. Takes initiative and consistently hits goals. Zeroes in on key priorities for results.
Leads Through Change & Ambiguity – Navigates the unknown with confidence, steering through change and uncertainty with a clear vision and unwavering determination. Turns chaos into clarity, keeping goals firmly in sight.
Strong ability to manage cross-functional program execution from planning through launch
Demonstrated skill in using digital tools and dashboards to improve visibility, alignment, and prioritization
Excellent communication and stakeholder engagement skills to drive clarity and resolve blockers across teams
What You’ll Do and Impact:
Lead program execution across product development, cost-out, and quality initiatives within DSMI’s proprietary brand portfolio.
Own and evolve DSMI’s PMO operating model, including tools, dashboards, cadences, and governance standards.
Champion adoption of delivery best practices across teams to enhance consistency, clarity, and impact.
Coordinate across teams to identify and address risks, dependencies, and resource gaps.
Drive the use of AI, automation, and digital tools to improve collaboration and streamline delivery.
Partner with senior leaders to ensure program priorities align with strategic objectives.
Experience:
7+ years of program or project management experience in product development, manufacturing, or supply chain
Success leading complex, cross-functional programs with interdependencies
Experience implementing scalable delivery tools and frameworks
Proficient in JIRA, Confluence, Asana, Tableau, or Power BI
Strong strategic thinking, communication, and problem-solving skills
Ability to travel by car and/or plane up to 10%
Valid, unexpired driver's license with satisfactory driving record
Additional Items of Interest:
Certifications such as PMP, Lean Six Sigma, Agile SAFe, or PROSCI preferred
Experience in consumer product development, contract manufacturing, or regulated industries is a plus
Job to be performed in the location listed. Generous benefit package available. Click here to learn more.
Direct Supply, Inc. and its U.S. subsidiaries are equal opportunity and affirmative action employers committed to diverse workforces.
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Top Skills
What We Do
For 35 years, Direct Supply has been dedicated to delivering innovative solutions to the toughest challenges facing the Senior Living industry. Now more than ever, we’re inspired by our customers’ commitment to serving America’s seniors during COVID-19 and beyond.
From creating safe, desirable spaces and boosting operational efficiency, to helping our customers improve care outcomes and easily procure the right products at the best value – we’re constantly expanding our offering and developing new technologies to meet the complex and evolving demands of Senior Living.
