Program Intern, Internal Communications

Posted 8 Days Ago
Be an Early Applicant
Knoxville, TN, USA
In-Office
Internship
Logistics • Retail • Travel • Energy
The Role
Supports Pilot Company’s internal communications through team member spotlights, newsletters, digital content, videography, photography, blog writing, and storytelling. The intern will help organize digital assets in a centralized DAM system, collaborate with internal and external communications teams, and engage stakeholders. Candidates should be communications, public relations, marketing, graphic design, or creative-field students with strong communication skills, adaptability, and openness to feedback.
Summary Generated by Built In
Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 43 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Job Description

Are you a flexible and creative communicator with a passion for storytelling? Pilot Company is seeking an Internal Communications Intern for the summer of 2027. This is a unique opportunity to directly support our efforts to engage team members and shape our internal narrative. 

In this role, you will be an integral part of our team, tackling key responsibilities that directly impact our company culture. Your work will help us craft compelling stories, create new content, and explore ways to connect with our team. You will have the chance to work with different stakeholders, learn about the business, and collaborate with both internal and external communications teams. 

What You’ll Do 

Your responsibilities may include: 

  • Team Member Engagement: Help create team member spotlights for newsletters, digital screens and other internal channels. 

  • Content Creation: Support the creation and storytelling of engaging content for our internal audience through videography, photography, and blog writing. 

  • Visual Content Catalog: Architect and curate a centralized digital asset management (DAM) system to tag, organize, and archive raw footage, photography, and final edit masters.  

Qualifications

Qualifications 

  • Education: A student pursuing a degree in Communications, Public Relations, Marketing, Graphic Design, or a creative field. 

  • Technical Skills: Experience with Adobe or video content creation is a plus. 

  • Soft Skills: You must be flexible and adaptable, with the ability to thrive in a fast-paced environment. Strong verbal communication skills are essential, including the ability to take complex ideas and break them down for others. You should also be open to feedback and comfortable working with different stakeholders. 

  • Experience: Any involvement in communications or leadership activities is a plus. 

  • Qualities: We value individuals who are driven, reliable, authentic, and welcoming. 

Additional Information

Additional Information 

The interview process for this position will include a 30-minute screening with a recruiter, a 30-minute interview with the internal communications team, followed by a 30-minute final interview with leaders on our communications team. 

Our culture is built on four core virtues: Driven, Reliable, Authentic, and Welcoming. As an intern, you will see these values in action every day. You'll be part of a team that is driven to innovate, reliable in its commitment to our brand, authentic in its communication, and welcoming to new ideas and perspectives. 

If you're ready to take on a challenging and rewarding internship with a leading company, please submit your application. We look forward to hearing from you! 

Skills Required

  • Currently pursuing a degree in Communications, Public Relations, Marketing, Graphic Design, or a related creative field
  • Strong verbal communication skills, including the ability to simplify complex ideas
  • Flexible and adaptable in a fast-paced environment
  • Ability to work with different stakeholders and accept feedback
  • Experience with Adobe or video content creation
  • Involvement in communications or leadership activities
  • Driven, reliable, authentic, and welcoming qualities

Pilot Company Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Pilot Company and has not been reviewed or approved by Pilot Company.

  • Healthcare Strength — Health coverage includes medical, dental, and vision plans plus complimentary virtual care, physical therapy, surgical services, and targeted programs for sleep and metabolic conditions. HSAs/FSAs and prescription access options broaden utility and support ongoing care.
  • Parental & Family Support — Paid parental leave offers bonding time, with additional paid recovery time available for birthing parents where eligible. Adoption assistance helps offset family‑building costs.
  • Affordable Benefits — Some travel center team members can enroll in low‑cost health plan options. Prescription savings programs further reduce out‑of‑pocket costs for care.

Pilot Company Insights

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The Company
HQ: Knoxville, TN
30,000 Employees
Year Founded: 1958

What We Do

Pilot Company is a travel center and energy company owned by Berkshire Hathaway, operating gas stations and convenience stores. It provides services such as diesel fuel, truck parking, and showers for travelers.

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