Location: Manchester, CT vicinity
Hybrid Role, 3 days onsite
Welcome to AMN Healthcare — Where Talent Meets Purpose
Ever wondered what it takes to build one of the largest and most respected healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and exceptional people like you.
At AMN Healthcare, we don’t just offer jobs — we build careers that make a difference.
Why AMN Healthcare? Because Excellence Is Our Standard:
- Named to Becker’s Top 150 Places to Work in Healthcare — three years running.
- Consistently ranked among SIA’s Largest Staffing Firms in America.
- Honored with Modern Healthcare’s Innovators Award for driving change through innovation.
- Proud holder of The Joint Commission’s Gold Seal of Approval for Staffing Companies since 2006.
We’re looking for an experienced, relationship-driven Onsite Program Director to serve as a trusted partner to one of our key healthcare clients. This highly visible role will provide onsite leadership, strengthen client relationships, and help drive the success and growth of AMN’s Managed Services Program (MSP). As the boots-on-the-ground leader, you’ll work closely with client stakeholders, clinical and operational leaders, and internal AMN teams to understand business needs, turn data into actionable insights, and deliver workforce solutions that create measurable value.
Job Responsibilities- Serve as a trusted advisor and primary onsite partner, building strong relationships with client leaders and key stakeholders.
- Provide strategic leadership and support as the client program transitions through implementation, stabilization, and ongoing operations.
- Strengthen and expand Managed Services Program relationships by identifying opportunities to increase utilization and introduce additional AMN solutions.
- Partner with internal and external stakeholders to develop account strategies that support client priorities and business objectives.
- Lead strategic client conversations and business reviews, translating performance data, trends, and opportunities into meaningful recommendations.
- Analyze dashboards, reporting, and key performance indicators to identify trends, opportunities, and areas for improvement.
- Influence and advise client stakeholders at key decision points to drive successful outcomes.
- Develop compelling presentations and recommendations in partnership with senior leadership.
- Communicate account performance, strategies, opportunities, and progress toward goals to AMN leadership.
- Understand contractual requirements and Statements of Work and help ensure alignment between client expectations and program delivery.
- Support revenue growth and achievement of annual account goals.
- Leverage technology, automation, and AI-enabled tools to improve productivity, insights, and client outcomes.
- Strategic Client & Account Management
- Program Leadership & Oversight
- Client Implementation & Stabilization
- Consultative Problem-Solving
- KPI, Dashboard & Performance Reporting
- Executive Presentations & Business Reviews
- Influencing & Negotiation
- Cross-Functional Collaboration
- Revenue Growth & Account Expansion
- AI, Automation & Technology Adoption
- Strong Verbal & Written Communication
- Adaptability & Change Management
Qualifications
Education & Years of Experience
- Bachelor's Degree plus 7-10 years of work experience OR High School Diploma/GED plus 11-14 years of work experience in client account management, managed services, healthcare, staffing, workforce solutions, program management, or a related field.
- Experience working with an MSP, staffing organization, or complex client program
- Demonstrate the ability to effectively use technology, automation, and AI-enabled tools to improve productivity, support decision-making, and enhance business outcomes while adhering to company policies and responsible AI practices
Work Environment / Physical Requirements
- Work is performed in an office/home office environment.
- Team Members must have the ability to operate standard office equipment and keyboards.
AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.
Our Core Values
● Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation
At AMN we embrace the ways we are similar and different; respecting all voices and ensuring everyone has the opportunity to contribute to our collective success. We acknowledge our shared responsibility to foster a welcoming environment where everyone feels recognized and valued. We cast a wide net to recruit and retain competitive talent and build healthcare workforces supportive of the communities we serve. We believe in the power of compassion and collaboration to build healthy communities where access to quality care is available to all. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
At AMN we recognize that in-person connections have value and promote collaboration. You will be expected to come into an AMN Healthcare office at a frequency dependent on the work arrangement for your role.
Pay Rate$101,000 - $126,000 Salary
Final pay rate is dependent on experience, training, education, and location.
This position may include additional compensation such as bonus or commission. Please ask your recruiter for more information.
Skills Required
- Bachelor's degree and 7–10 years of experience in client account management, managed services, healthcare, staffing, workforce solutions, program management, or a related field; alternatively, a high school diploma or GED and 11–14 years of relevant experience
- Experience working with a managed services program, staffing organization, or complex client program
- Ability to use technology, automation, and AI-enabled tools to improve productivity, support decision-making, and enhance business outcomes while following company policies and responsible AI practices
AMN Healthcare Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AMN Healthcare and has not been reviewed or approved by AMN Healthcare.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, spanning medical, dental, and vision options along with disability and life insurance protections. Wellness and support add-ons such as EAP access, virtual care, and condition-specific programs are also presented as part of the package.
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Retirement Support — Retirement benefits include a 401(k) with company match and the option for Roth 401(k) participation. An employee stock purchase plan is also offered, expanding the set of longer-term financial benefits beyond base pay.
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Wellbeing & Lifestyle Benefits — Wellbeing-oriented benefits extend beyond insurance to include mental-health support, financial planning, legal counseling, and discounts, with hardship grants available for qualifying life events. Professional support such as free continuing education and learning resources is also included in the total rewards picture.
AMN Healthcare Insights
What We Do
AMN Healthcare is the leader and innovator in total talent solutions for healthcare organizations across the nation. The Company provides access to the most comprehensive network of quality healthcare professionals through its innovative recruitment strategies and breadth of career opportunities. With insights and expertise, AMN Healthcare helps providers optimize their workforce to successfully reduce complexity, increase efficiency and improve patient outcomes. AMN total talent solutions include managed services programs, clinical and interim healthcare leaders, temporary staffing, executive search solutions, vendor management systems, recruitment process outsourcing, predictive modeling, language interpretation services, revenue cycle solutions, credentialing and other services. Clients include acute-care hospitals, community health centers and clinics, physician practice groups, retail and urgent care centers, home health facilities, schools and many other healthcare settings. AMN Healthcare is committed to fostering and maintaining a diverse team that reflects the communities we serve. Our commitment to the inclusion of many different backgrounds, experiences and perspectives enables our innovation and leadership in the healthcare services industry.
