Program Director

Posted Yesterday
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Arlington, MA, USA
In-Office
65K-70K Annually
Senior level
Social Impact
The Role
Leads all operations for a young adult residential program, including hiring, staffing, scheduling, training, supervision, budgeting, licensing compliance, quality management, risk management, and regulatory documentation. The role develops staff, manages program productivity and finances, coordinates with funding sources and agency leadership, handles crises, and ensures compliance with DMH, COA, Rehab Options, and MAP requirements.
Summary Generated by Built In
Show your passion by empowering youth and families when joining the Wayside team!
 
Wayside is one of Massachusetts' most respected youth and family-serving agencies, supporting more than 6,000 youth and families annually across Central, Eastern, and Northeastern regions.
 
We invest in our employees' wellness with comprehensive benefits, including tuition and training reimbursement, a PTO package with 3 wellness days, 9 paid holidays, and up to 3 weeks of vacation in the first year. Enjoy a learning environment with free training, CEUs, and more, along with exceptional medical benefits, financial health supports, and career development opportunities.
 
Apply today and earn a $2,000.00 sign-on bonus (pro-rated for part-time)!
 
 

Program Director – Young Adult Program
Arlington 

We are currently searching for a talented professional for the position of Program Director at Wayside Youth & Family Support Network.  The dynamic Program Director will be ready to lead a great team that works creatively and passionately to improve the lives of youth. Prior experience in a supervisory or managerial role and experience working with youth in a residential setting preferred. The Program Director is skilled in communication effectively verbally and in writing. Experience in therapeutic communication techniques, conflict resolution, staff training and hiring practices needed. 

Salary Range: $65,000.00 - $70,000.00/year depending on experience.
What You Will Do:
Program Director will be responsible for all aspects of the overall operations of their program.

  • Responsible for staff development, staffing (all hiring and terminations), staff scheduling, on-call scheduling, ongoing training and performance.
  • Maintains licensing compliance, financial management, quality management, and the development of strong collateral connections with the funding sources.
  • This position ensures compliance with Rehab Options, COA, DMH, and MAP regulations.
  • This position is responsible for attending to all risk management issues and participate in the on-call rotation for the program.
  • The Program Director ensures that all budgeted expectations are met and is responsible for program productivity and expectations.
  • This position should have knowledge of the Department of Mental Health, budgeting, and fiscal management.
  • Participate in monthly fiscal and Agency PD meetings.
  • Responsible for all program compliance (safety forms, monitoring, IR's, HR paperwork, training) for the agency and applicable licensure. 

Competencies/Traits of Our Superstars:

  • Demonstrates an ability to multitask and ability to meet deadlines. 
  • Demonstrates high quality writing skills as evidenced by good documentation. 
  • Demonstrates the ability to teach, mentor, and coach others (i.e. able to provide constructive feedback to employees, provide thoughtful and consistent supervision). 
  • Demonstrates leadership skills in meetings (i.e. redirecting appropriately, maintaining a strong presence, etc.). 
  • Demonstrates ability to work with others (i.e. strong teamwork, can collaborate and coordinate care with other staff). 
  • Demonstrates ability to work independently (i.e. can self-direct on projects, able to work in solitude, can propose project solutions). 
  • Demonstrates ability to be understanding and compassionate (i.e. ability to connect with peers and supervisees and provide a supportive relationship). 
  • Demonstrates belief in the Agency mission and values. 
  • Demonstrates strong knowledge of programming. 
  • Demonstrates the ability to assess and manage risk (i.e. comfortable handling unpredictable situations, must be effective at directing others in a crisis including debriefing with staff). 
  • Demonstrates the ability to professionally develop others (i.e. direct reports have been promoted within the agency, have leadership roles, and can guide staff to achieve optimal results etc.). 

Minimum Requirements:

  • Bachelor’s degree or working towards a Bachelor’s degree. 
  • At least 5+ years of experience in residential settings.  

 We Will Train You in: Motivational Interviewing, Attachment, Regulation and Competency Model (ARC) and Courageous Conversations.

Skills Required

  • Bachelor's degree or currently working toward a bachelor's degree
  • At least 5 years of experience in residential settings
  • Experience in a supervisory or managerial role
  • Experience working with youth in a residential setting
  • Effective verbal and written communication skills
  • Experience with therapeutic communication techniques
  • Experience with conflict resolution
  • Experience with staff training and hiring practices
  • Knowledge of the Department of Mental Health
  • Knowledge of budgeting and fiscal management
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The Company
589 Employees
Year Founded: 1977

What We Do

Wayside Youth & Family Support Network is a Massachusetts nonprofit human-services organization serving children, young adults, and families. It provides a wide variety of mental-health counseling and family-support services across 200 cities and towns in Massachusetts. Its mission is to empower children, young adults, and families to achieve greater independence and emotional well-being. Through this work, it supports families and young people across the state.

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