ASSISTANT PROGRAM DIRECTOR
Framingham Campus
Salary Range: $55,000.00 - $58,000.00/year depending on experience + sign-on bonus (half paid after 6 months of employment and half paid after 1 year of employment/pro-rated for part-time).
The dynamic Assistant Program Director will be ready to lead a dedicated team that works creatively and passionately to improve the lives of youth. Prior experience in a supervisory or managerial role and experience working with youth in a residential setting preferred. The Assistant Program Director is skilled in communication effectively verbally and in writing. Experience in therapeutic communication techniques, conflict resolution, staff training and hiring practices needed.
What You Will Do:
- Management: Complete individual supervision. Oversight of programming. On call is required. Coordinate staff scheduling. Oversight of MAP certification (Shortstop). Participate in 2x monthly management meetings with larger Campus team. Ensure completion of performance evaluations.
- Maintain constant contact with guardians and collaterals.
- Responsible for case management clients. Facilitation staff meeting. Ensure consistent communication with the team for appointments, medication needs, etc.
- Provide coverage on the floor to maintain ratio when needed. Participate in Community/House meetings. Ensure activity calendar is posted and followed for program routines. Provide role modeling and training to staff on the floor.
- Complete facility supplies and inspections. Ensure compliance with all inspections, monitoring requirements, medication administration and all DEEC licensing requirements. When applicable, ensure all Rehab compliance is being met.
Competencies/Traits of Our Superstars:
- An ability to connect with others, approachability.
- Communicate with others at all levels, strong client engagement skills.
- Ability to handle conflict resolution.
- Ability to handle client crisis compassionately with excellent ability to notify all team members.
- Strong teamwork. Can collaborate and coordinate care with others well.
- High quality writing skills as evidenced by strong client documentation.
Minimum Requirements:
- Associate’s degree or experience preferred
- At least 2+ years of work in residential. Preferred case management experience.
We will train you in: Motivational Interviewing; Courageous Conversations; Trauma Informed Practice, Attachment, Regulation and Competency Model (ARC), MAP, CPR, First Aid training provided upon hire.
Skills Required
- Associate's degree or equivalent experience
- At least 2 years of residential work experience
- Supervisory or managerial experience
- Experience working with youth in a residential setting
- Therapeutic communication techniques experience
- Conflict resolution experience
- Staff training experience
- Hiring practices experience
- Case management experience
- Strong verbal and written communication skills
What We Do
Wayside Youth & Family Support Network is a Massachusetts nonprofit human-services organization serving children, young adults, and families. It provides a wide variety of mental-health counseling and family-support services across 200 cities and towns in Massachusetts. Its mission is to empower children, young adults, and families to achieve greater independence and emotional well-being. Through this work, it supports families and young people across the state.
