JOB DESCRIPTION
JOB TITLE: PROGRAM DIRECTOR
FLSA : EXEMPT
DIVISION : SERVICES
REPORTS TO: ASSISTANT VICE PRESIDENT, SERVICES
LOCATION: COLLEGE POINT (QUEENS), NY
SALARY: $80,000.00 - $90,000.00 annually
SUMMARY
The Program Director is responsible for the overall administration of a 200+ bed women’s homeless shelter. Provides leadership for the day to day operation of the facility, as well as program accountability to ensure service goals are met or exceeded. Proof of covid 19 vaccine is required.
DUTIES/RESONSIBILITIES:
- Overseesall program operations to ensure success of the program in meeting client needs.
- Ensures compliance with DHS outcomesregardingplacements, long term stayers, placement retention, facility standards, as well asWesthab’sperformance and quality assurance measurements.
- Oversees process, census, vocational services, case management,facilitiesand housing placement services.
- Hires andreviewsperformance of all management staff.
- Ensures operationsare in compliance withregulatory requirements (State OTDA / DHS /Westhab).
- Provides leadership and direction to management staff, including Director of Social Services, Facility Manager, Security Manager, and permanent housing placement staff ensuring support is in place to ensure the success of the shelter.
- Interfaces with the community, neighborhoodassociationsand other local service providers.
- Drives and monitors program results
- Completes program status reports
- Creates and monitor program corrective action plans when needed
- On Call 24 hours/7 days a week
- Other duties as assigned.
REQUIREMENTS:
Master’s Degree preferred, Bachelor Degree required in human services or related field. At least 4 years’ supervisory experience operating a DHS shelter is preferred. Strong administrative skills and an understanding of residential operations required; Experience in program management and knowledge of OTDA and DHS regulations required. Proficient in working in CARES
AGENCY PROFILE & EMPLOYEE EXPECTATIONS:
Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE)
OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA):
The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.
Skills Required
- Bachelor’s degree in human services or a related field
- Master’s degree preferred
- At least four years of supervisory experience operating a DHS shelter
- Strong administrative skills
- Understanding of residential operations
- Experience in program management
- Knowledge of OTDA and DHS regulations
- Proficiency working in CARES
- Proof of COVID-19 vaccination
- Availability for 24-hour, seven-day-a-week on-call responsibilities
What We Do
Westhab’s mission is: Building Communities. Changing Lives. We build communities by developing high-quality affordable housing, and we change lives by delivering a broad range of services designed to help people and communities thrive. The sum of our efforts is a comprehensive community development approach that transforms neighborhoods and delivers hope and opportunity to our neighbors who are most in need. Since our founding in 1981, Westhab has built 1,094 affordable housing units, moved 9,149 households from homelessness to affordable housing, placed 8,099 people into employment, and delivered services to over 10,000 homeless and at-risk youth. We invite you to join us and help us deepen our impact as we serve more people in more communities than ever before.
