Program Director

Posted Yesterday
Be an Early Applicant
Bronx, New York, NY, USA
In-Office
90K-95K Annually
Junior
Social Impact
The Role
Leads housing and support service programs for individuals and families experiencing homelessness or related challenges. Responsibilities include supervising staff, developing partnerships, managing budgets, monitoring expenditures, ensuring contract and program compliance, maintaining records, analyzing data, preparing reports, and supporting quality service delivery. The role requires collaboration with diverse stakeholders, cultural competence, strong organization, and familiarity with mental illness, substance use, and criminal justice involvement.
Summary Generated by Built In
MinUSD $90,000.00/Yr. MaxUSD $95,000.00/Yr. Position Overview
  • SCOPE OF ROLE:
  • The Program Director is responsible for providing leadership in developing, planning, organizing, supervising staff, and directing the activities associated with housing and support services in programs as assigned. Building collaborative partnerships, establishing multi-agency agreements, supervising staff across programs, working with diverse stakeholders (advisory groups, nonprofit organizations, legislators, low-income communities), and providing financial oversight, including developing, coordination, and managing budgets. The Program Director must demonstrate a basic understanding of accounting principles and sound fiscal judgement to support the organization’s contract compliance. The Program Director must demonstrate the ability to prioritize and balance multiple tasks concurrently, work collaboratively, and meet tight deadlines. 
  • ESSENTIAL DUTIES & RESPONSIBILITIES:
  • This position entails the following responsibilities and may include other duties as assigned:


    • Managing and analyzing financial information for multiple programs, including revenues and expenditures, to ensure all operations are within budget.
    • Communicating (verbally and written) financial and policy program information.
    • Demonstrating cultural humility and offering professional support to staff members.
    • Collaboratively work in diverse settings across multiple programs.
    • Collecting required information and maintaining detailed records for program(s).
    • Analyze and summarize data to prepare and deliver reports.
    • Supervision of staff and management of program(s) to ensure quality support and services are provided.
    • Support program staff in ensuring maintenance of apartment standards as outlined by SUS. Including funding sources i.e.; OMH, DOHMH, OASAS, HPD, HRA.
    Attributes
    • The Program Director should have strong leadership and systems organization skills. The Director must be able to multitask, be fiscally skilled, excel at attention to detail, be adaptable and culturally competent, be able to handle high-pressure situations, and have strong communication skills. It is also essential that the Program Director understand the challenges connected to people experiencing homelessness, mental illness, substance use and criminal justice involvement. Demonstrates a genuine commitment to supporting low-income individuals and families, specifically those currently experiencing homelessness or at risk of experiencing homelessness. Competence in working with diverse stakeholders is essential.
    Initiative
    • Demonstrates effective leadership skills and high motivation.
    • Displays strong initiative and dependability.
    • Understands program policies and displays an aptitude for continuous learning.
    • Models and generate enthusiasm for learning.
    Time management
    • Excels at time management and organization.
    • Demonstrates competence in task prioritization and resourcefulness.
    • Capable of balancing multiple demands concurrently.
    • Supports staff with time efficiency to meet tight deadlines.
    Financial/budgetary responsibility
    • Develops, plans, monitors, and approves operating budgets for multiple programs.
    • Reviews and approves expenditures.
    Communication
    • Communicate with diverse organizations and partners.
    • Practices active listening and empathy.
    • Effectively delegates by clearly communicating expectations and priorities.
    • Conveys information clearly, both verbally and in writing.
    • Monitors and concisely explain program and budget policies.
    Collaboration and inclusivity
    • Excels at working in diverse environments and builds interpersonal relationships.
    • Demonstrates cultural awareness and promotes inclusivity.
    • Works cooperatively with multiple agencies and diverse partners.
    • Models’ professionalism and promote teamwork through cooperative behavior.
    Adaptability and Problem-solving
    • Analyzes situations and generates data-driven solutions.
    • Seeks and applies resources effectively to maximize outcomes.
    • Adapts quickly and effectively to changing situations.
    Quality assurance
    • Sets and articulates clear goals and supervises tight deadlines.
    • Carefully attends to details and follows standard operating procedures.
    • Monitors budgets and ensure all expenditures are compliant.
    • Effectively gathers, processes, and maintains information/records.
    Technical skills
    • Proficient with Microsoft Word, Outlook, and PowerPoint; has knowledge of spreadsheets and advanced Excel skills.
    • Experienced in using Zoom, Teams, Skype, and other virtual meeting platforms.
    • Willing to learn and use new software and databases as needed, including Homeless Management Information System (HMIS), AWARDS, Maven, etc.
    Qualifications
  • REQUIREMENTS:
  •     REQUIRED EDUCATION AND EXPERIENCE

    ·         Bachelor’s Degree required·         A minimum of two years’ experience working with individuals with mental illness·         Must have experience in planning, organizing and implementing activity groups as well as individual programming for residents of all functioning levels.·         Must be positive, organized, energetic, motivated and creative·         Effective written and oral communication skills.

    PREFERRED QUALIFICATIONS & SKILLS

    ·         Master’s Degree preferred.

     

    Company Overview

    S:US IS AN EQUAL OPPORTUNITY EMPLOYER 


    Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you. 


    We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.  


    All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at [email protected]

    ID2026-18867 Work LocationIn Person

    Skills Required

    • Bachelor's degree
    • At least two years of experience working with individuals with mental illness
    • Experience planning, organizing, and implementing activity groups and individual programming for residents of all functioning levels
    • Positive, organized, energetic, motivated, and creative approach
    • Effective written and oral communication skills
    • Master's degree
    Am I A Good Fit?
    beta
    Get Personalized Job Insights.
    Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

    The Company
    1,800 Employees
    Year Founded: 1978

    What We Do

    Services for the UnderServed (S:US) is a New York nonprofit human-services organization serving people with disabilities, people in poverty, and people facing homelessness. It creates pathways to rich and productive lives through housing, employment, skills-building, treatment, rehabilitation and recovery services. S:US works with tens of thousands of individuals and their families across New York City and Long Island each year.

    Similar Jobs

    BAE Systems, Inc. Logo BAE Systems, Inc.

    Program Director

    Aerospace • Hardware • Information Technology • Security • Software • Cybersecurity • Defense
    Hybrid
    Endicott, NY, USA
    40000 Employees
    153K-261K Annually

    Enverus Logo Enverus

    Program Director

    Big Data • Information Technology • Software • Analytics • Energy
    In-Office or Remote
    3 Locations
    1800 Employees
    130K-150K Annually

    Pfizer Logo Pfizer

    Director, Global Program Management

    Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
    Hybrid
    6 Locations
    121990 Employees
    177K-294K Annually

    Capital One Logo Capital One

    Technical Program Manager

    Fintech • Machine Learning • Payments • Software • Financial Services
    Hybrid
    5 Locations
    55000 Employees
    210K-287K Annually

    Similar Companies Hiring

    Camber Thumbnail
    Fintech • Healthtech • Social Impact
    New York, New York
    90 Employees
    Sailor Health Thumbnail
    Healthtech • Social Impact • Telehealth
    New York City, NY
    20 Employees
    Playground (tryplayground.com) Thumbnail
    Kids + Family • Payments • Social Impact • Software
    New York City, New York
    80 Employees

    Sign up now Access later

    Create Free Account

    Please log in or sign up to report this job.

    Create Free Account