The Role
Directs daily operations of an OMH-funded residential mental health program, ensuring regulatory compliance, quality services, budget adherence, reporting, audits, and contract deliverables. Manages staff hiring, training, supervision, and performance; oversees incidents, client complaints, utilization reviews, and service outcomes. Builds relationships with government agencies, funders, providers, and community partners while addressing service gaps and supporting program planning and development.
Summary Generated by Built In
Comunilife Inc. is in looking for an experienced Program Director for its OMH funded program in the Bronx. The Program Director responsible for the daily operations of his/her program, the management and the quantity and quality of services provided to clients; adherence to budgets and contract deliverables; oversight of outcome measurements and metrics; relationships with other providers and with government, and other funders; collaborating with Human Resources on employee hiring, discipline, evaluation, training, development, and supervision. This position is eligible for Comunilife's generous benefits and paid time off package including medical, dental, vision, life insurance, retirement employer contributions after 2 years, tuition reimbursement and professional development opportunities.
Schedule:
Sunday - Thursday 9am-5pm
Essential Duties:
- Oversee daily operations and ensure all aspects of facility run effectively 24/7, 365 days a year
- Ensure compliance with multiple funding, programs, and audit requirements
- Establish and maintain strong positive and productive working relationships, with an emphasis on positive and proactive problem-solving, with the staff of the program and other internal and external stakeholders and partners
- Interface with OMH via reporting, meetings, managing of audits, etc.
- Represent the program and Comunilife in meetings as needed with regulatory agencies
- Ensure the facility, program operations, and all related documentation are in compliance with policies and procedures and requirements; liaise with internal and external stakeholders and partners as needed
- Manage program funds and expenditures within established budget, record and document expenditures in compliance with policies and procedures
- Monitor Utilization Reviews, High Risk lists, Quality Assurance and Incident Review activities
- Review and investigate all client complaints and incident reports; engage in crisis interventions as needed
- Orient and train new staff; manage staff performance through performance appraisals and ongoing supervision
- Complete required weekly and/or monthly reporting accurately and on time
- Identify and address service delivery gaps; develop linkages as needed
- Monitor client lengths of stay and ensure regulatory compliance
- Participate in the interviewing and selection of staff
- Ensures program operates within fiscal budget.
OTHER FUNCTIONS:
- Participate in program planning and development
Education and Experience Requirement(s)
- Graduate degree in Social Work; Public Administration; Business Administration or any related field
- At least three (3) years of post-graduate, mental health experience as well as three to five (3 to 5) or more years of experience in administration and management of operating congregate residential programs
- Knowledge and hands-on experience in providing direct services related to the treatment and recovery of persons with substance abuse, serious mental illness, and homelessness
- Excellent oral and written communication skills; proficiency with MS Office and Google product suites
- Ability to perform and manage in a team approach; excellent interpersonal skills
- Ability to handle complex challenges and balance multiple demands on time and attention
- Ability and willingness to perform all duties as workload necessitates
Certifications & Licenses
LMSW or LCSW preferred
Comunilife is an EEO employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Skills Required
- Graduate degree in Social Work, Public Administration, Business Administration, or a related field
- At least three years of post-graduate mental health experience
- Three to five or more years of administration and management experience in operating congregate residential programs
- Knowledge and hands-on experience providing direct services related to treatment and recovery for people with substance abuse, serious mental illness, and homelessness
- Excellent oral and written communication skills
- Proficiency with Microsoft Office and Google product suites
- Ability to work and manage effectively in a team approach
- Excellent interpersonal skills
- Ability to handle complex challenges and balance multiple demands
- Ability and willingness to perform duties as workload necessitates
- LMSW or LCSW license
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The Company
What We Do
Comunilife's mission is to provide vulnerable communities with housing and culturally sensitive supportive services.
