Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients.
Essential Duties and Responsibilities include the following and other duties that are assigned.
Oversee daily program operations and offer assistance where needed, dependent on certification, licensure, and ability.
Oversee the appropriate application and adherence to Organizational and Program Standards, outlined in the Policy and Procedure Manuals, as well as regulatory procedures issues by applicable regulatory authorities.
Perform all necessary responsibilities as directed by immediate supervisor and/or the governance authority.
Screen and interview new associates for hire as needed and submit requests for approval, as necessary.
Orient all new associates to the program or designate appropriate supervisor to provide orientation - this includes completion of new hires policies, review of associate handbook, and orientation to responsibilities, at minimum.
Conduct employee performance reviews, monitor personnel time, and respond to requests for PTO.
Provide for, arrange, and ensure adequate staff training events and development opportunities.
Meet with program leadership to develop Quality/Performance Improvement plans specific to the program.
Coordinate with internal and external persons and agencies to inform, improve, or supplement service provision.
Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Position requires constant mental alertness, attention to detail, and high degree of accuracy required in completing all assignments. Strong problem-solving skills. Smart, driven, exceptional work ethic. Must be able to follow oral and written instructions and follow –through on all assignments. Excellent organizational skills. Highly detailed-oriented. Ability to work well in a group setting and independently.
Position Requirements:
Education and/or Experience:
Four-year degree in counseling or related field, or experience in another field of similar experience.
A minimum of three years supervisory experience is required.
Experience with Large Team a must
MAT experience is required.
Proven track record
Master's degree in the human services field preferred.
Licensed Counselor in South Carolina is preferred.
If recovering, three years of continuous verifiable abstinence is required.
This position requires early morning hours, beginning at 5:00 AM.
Skills Required
- Four-year degree in counseling or related field, or equivalent experience
- Minimum of three years supervisory experience
- Experience managing a large team
- Experience with Medication Assisted Treatment (MAT)
- Proven track record (relevant program or clinical outcomes)
- Master's degree in human services field
- Licensed Counselor in South Carolina
- If recovering, three years of continuous verifiable abstinence
- Ability to work early morning hours beginning at 5:00 AM
- Strong organization, attention to detail, problem-solving, and ability to follow written/oral instructions
Crossroads Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Crossroads and has not been reviewed or approved by Crossroads.
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Parental & Family Support — Paid maternity and paternity leave are part of the package for full‑time teammates. This provides family‑focused support during key life events.
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Retirement Support — A Safe Harbor 401(k) with a company match is offered. This facilitates structured, employer‑supported retirement savings.
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Wellbeing & Lifestyle Benefits — Designated mental health days, Calm app access, and flexible schedules are highlighted. These offerings can bolster day‑to‑day wellbeing beyond base pay.
Crossroads Insights
What We Do
We exist to improve health equity in order to create superior outcomes. Crossroads is a behavioral healthcare company founded in 2005, with more than 110 locations across nine states. We provide medication-assisted treatment (MAT) and measurement-based care to help our patients on their path to recovery. We also offer services for hepatitis C, toxicology screening, digital health screens, and smoking cessation in many of our locations. We provide the highest level of convenience with TeleVisits, our 24/7 hour call center, and appointments within 48 hours or less
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