Program Coordinator

Job Title: Program Coordinator

Department: Dental                   
Location: Riedman Health Center – Pluta Dental (1455 East Ridge Road, Rochester, NY 14621)

Hours Per Week: 40 hours/Full-time
Schedule: Monday through Friday 8a-4:30p      

SUMMARY

As a Program Coordinator, your superior project management and organizational skills lead to departmental success and accomplishment of targeted goals.

Key Responsibilities:

• May coordinate, monitor, or supervise the activities of team members.
• Develops and recommends new or revised program goals.
• Develops and schedules program work plan in accordance with specifications and funding limitations; oversees daily operations and coordinates activities of program; determines priorities.
• Monitors program expenditures, ensuring that budget allocations are not overspent.
• Confers with and advises team members on problem-solving assistance, answers to questions, and program goals and policy interpretation; refers to the appropriate department person when unable to respond.
• Coordinates activities of the program with interrelated activities of other programs or departments to ensure optimum efficiency and compliance with appropriate policies, procedures, and specifications.
• Evaluates program effectiveness to develop improved methods; devises evaluation methodology and implements; analyzes results and recommends and/or takes appropriate action.
• Develops, compiles, and writes communications and promotional literature for distribution.
• Develops and implements a plan for the recruitment, hiring, orientation, and ongoing development of team members.
• Manages the day-to-day operations of the program, which includes conducting meetings, providing leadership to the quality improvement process, promoting open communications and resolving day-to-day problems and concerns of team members and/or customers.
• Ensures that policies and procedures of the program are in compliance with all regulatory and hospital standards and that staff understand and implement these policies and procedures in a consistent fashion.
• Ensures effective communication within the program, the department, the hospital, and in the community.

Residency Program:

• Data/Information Management. Maintains e-value resident database with demographic and schedule information. Maintain and update Program Policy and Procedure Manual; ensure that all required policies are included and up to date. Maintains file information for alumni training verification requests. Completes WebAds, FREIDA, and other national surveys with accurate program information.
• Evaluation: Assists program director in completing the semi-annual evaluation process. Maintains the e-value system for 360°evaluation of the residents, assuring that the appropriate evaluation form is available electronically and the evaluators are notified of their availability. The coordinator schedules appointments for the semi-annual evaluations, the graduating chief residents’ final evaluation, and ensures that appropriate documentation is maintained in the resident’s file. Assures that evaluation of the program and faculty occurs at least annually. Provides quality data to the Medical Director semi-annually for the GMEC quality report.
• Resident Statistics: Provides weekly reports to the program director and every other month reports to the GME Committee. Assists the program director and residents in enhancing knowledge of the system.
• Recruitment. Provides support to the program director for the recruitment process for the Residency Program using the Electronic Residency Application Service (ERAS) and the National Resident Matching Program (NRMP). Coordinates the applicant interview days and ranking of applicants.
• Site Visits: Coordinates documentation preparation for ACGME site visits and prepares a schedule for the day of the site visit. Assists the Office for Graduate Medical Education with New York State work hour audits as appropriate.
• Performs other duties as assigned.

Preferred Qualifications:

• Excellent verbal and written communication skills are highly desired.

Required Qualifications:

• Bachelor’s degree in a field related to the assigned area preferred.
• Demonstrated project and people management ability is highly desired.
• Experience in an administrative / coordinator capacity preferred.
• One year of supervisory experience preferred.

Rochester General Health System is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran

EDUCATION:

LICENSES / CERTIFICATIONS: 

PHYSICAL REQUIREMENTS:

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.