Jobs at Rochester Regional Health

Provides high-level administrative support within a hospital department by managing correspondence, confidential information, records, databases, files, reports, and executive communications. Responsibilities include transcribing documents, triaging incoming information, preparing financial and statistical reports, supporting budgets, and assisting with patient billing, charging, and insurance programs. The role requires strong organization, communication, computer, and independent decision-making skills.

Leads the enterprise Sales and Operations Planning process, integrating demand, supply, capacity, inventory, financial, and product lifecycle plans. Designs and launches S&OP/IBP frameworks, develops forecasting and scenario models, facilitates executive decision-making, establishes governance and KPIs, manages planning systems and continuous improvement, and builds a capable planning team. Partners across Sales, Operations, Supply Chain, Finance, Product, and Clinical functions to align business plans and manage tradeoffs.

Leads organization-wide performance excellence and continuous improvement initiatives using Lean and Six Sigma methodologies. Identifies, scopes, financially justifies, and manages projects aligned with business strategy; analyzes data, facilitates project reviews, coaches teams, trains staff, and standardizes administrative and clinical processes. The role drives measurable operational and financial results, coordinates multiple departments, supports senior management and process owners, and promotes a culture of Lean thinking.

Manages onboarding for new hires and transferring employees, including qualification validation, background checks, health appointment scheduling, status communication, and HR system transactions. Supports new team members through their first year by fostering belonging, collecting feedback, identifying experience issues, and coordinating with leaders and stakeholders.

Manages onboarding for new hires and internal transfers, including qualification validation, background checks, health appointments, status communication, and coordination with stakeholders. Supports employees through their first year by fostering belonging, gathering feedback, addressing experience concerns, and escalating issues. Processes promotions, demotions, lateral moves, and additional jobs while maintaining a positive employee experience.

Coordinates physician and APP recruitment activities, including candidate travel and interview arrangements, interview-day operations, calendar management, communications, vendor management, direct billing, and invoicing. Partners with departments across the healthcare system to ensure effective recruitment processes and communication. May support training, project coordination, hiring, and team supervision.

Leads enterprise AI strategy, governance, prioritization, implementation oversight, adoption, risk management, and value realization. Oversees portfolios across clinical, operational, financial, workforce, and customer experience domains while coordinating technology, privacy, security, compliance, legal, finance, vendor, and executive stakeholders. Establishes responsible AI processes, tracks outcomes, supports change management and AI literacy, evaluates vendors and platforms, and advises leadership on emerging opportunities and risks.