Program Coordinator

Posted 23 Days Ago
Be an Early Applicant
Troy, MI
Hybrid
Junior
Automotive • Software • Analytics
The Role
Coordinate and administer multiple programs: track budgets, monitor progress, identify and resolve issues, manage inter-project dependencies, ensure quality, report status to stakeholders and steerco, oversee third-party deliverables, and recommend program improvements.
Summary Generated by Built In
Company Description

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.

Job Description

MSXI has identified an opening for a Program Coordinator to oversee the coordination and administration of all aspects on multiple programs. The Program Coordinator will play a critical role in planning, organizing, monitoring, and reporting on the progress of different programs while working closely with the clients for their overall success.

Key Responsibilities:

· Track and manage the program budget ensuring that costs incurred are monitored against plans

· Monitor and report progress on the overall success of the program

· Identify issues and initiate corrective action as necessary

· Communicate regularly and effectively with all stakeholders both within the MSX International team and the client’s organization

· Responsible and accountable for the coordination of multiple related projects directed toward strategic business and other organizational objectives

· Manage and resolve dependencies between the projects of the program

· Responsible for program quality and the processes within that program

· Report overall program status to the steering group at regular intervals, as well as an ad-hoc basis

· Responsible and accountable for deliverables from third-parties as necessary

· Work closely with Quality Assurance

· Maintain the program plan with demonstrated key deliverables and operational practices within a team environment

· Provides input to the Business Owner regarding identified program improvement opportunities

Qualifications

Qualifications

· 2 – 3 years’ experience in Program Coordination and/or Project Management within an automotive environment

· High level of organizational and administrative skillset within a project management environment

· Extremely proficient in the MS Office Suite

· Highly organized individual with experience in managing a program and its financial impact

· Demonstrated ability to manage multiple projects and activities, including budgets, scheduling, analytics, etc.

· Experience in process innovation with the ability to look for opportunities for improvement and act accordingly

Education

· Bachelor’s degree preferred

Additional Information

Working Environment and Hours

· This is a full time, direct hire opportunity

· Appropriate business and communication tools to be provided

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.

Top Skills

Excel
Ms Office Suite
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The Company
HQ: Detroit, MI
3,688 Employees
Year Founded: 1996

What We Do

MSX International (MSX) is a leading provider of technology-enabled business process outsourcing (BPO) services to OEMs in more than 80 countries. MSX’s deep automotive industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost and enhancing customer satisfaction. The company’s broad BPO services suite supports OEMs across Warranty and Technical, Parts and Service, Channel Management, Customer Engagement, and Fleet and Mobility. MSX employs more than 5,000 team members worldwide.

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