Program Coordinator

Posted 3 Days Ago
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Troy, MI
Hybrid
Entry level
Automotive • Software • Analytics
The Role
The Program Coordinator will assist in implementing multiple projects, handling operations tasks like auditing expense reports, managing reports, and supporting business development initiatives.
Summary Generated by Built In
Company Description

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.

Job Description

The Project Coordinator will assist with the implementation and support of multiple projects on the Quick Lane and Express Service Program.

Day to Day Responsibilities

Program Operations (65%)

· Audit and process Expense Reports

· Assist with Training and Store Launching

· Act as back-up for Time Card Processing

· Assist with Co-op Claims Processing

· Assist with Operational Reporting

· Manage Document control and Work Instruction updates

· Identify opportunities for process improvement

· Identify and address potential concerns proactively

· Data gathering and preparation weekly, monthly, quarterly, and annual presentations/meetings presented to both internal and external customers

· Promotional items: Ordering, storing shipping.

Business Development (35%)

· Assist in preparation of reports to support new business development proposal initiatives

· Implementation of new program initiatives

· Documentation of new programs and processes

Qualifications

· Strong analytical and problem-solving skills

· Strong interpersonal and organization skills

· Strong written and verbal skills

· Accuracy and attention to detail

· Excellent follow-up

· Microsoft Office Suite (Excel test required for top 3 candidates)

- Excel

- Word

- Outlook

- PowerPoint

· Ability to balance changing priorities and to provide regular status reports

· Ability to interface with internal & external customers at all levels of management

· Ability to manage and meet deadlines on several simultaneously assigned tasks

· Ability to work independently, self-motivated

Additional Information

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.

Top Skills

Excel
Microsoft Office Suite
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The Company
HQ: Detroit, MI
3,688 Employees
Year Founded: 1996

What We Do

MSX International (MSX) is a leading provider of technology-enabled business process outsourcing (BPO) services to OEMs in more than 80 countries. MSX’s deep automotive industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost and enhancing customer satisfaction. The company’s broad BPO services suite supports OEMs across Warranty and Technical, Parts and Service, Channel Management, Customer Engagement, and Fleet and Mobility. MSX employs more than 5,000 team members worldwide.

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