Position Summary:
The Program Coordinator would support the Manager of Market Operations. The ideal candidate has some coding/HCC knowledge and experience and preferably experience in basic program support or management with beginner Microsoft Excel experience.
Essential Job Functions:
- Assists with practice onboarding and tracking of deliverables.
- Assists and possibly leads obtaining access for the providers, data needs, researching data issues, working with enterprise and local data teams.
- Works with practices to track all physicians joining their primary care teams.
- Assists and supports Risk Adjustment Manager on projects as needed.
- Email or phone support surrounding BOI, as needed for practices.
- Performs data entry, report generation and tracking of metrics as requested.
- All other duties as assigned
Other Job Functions:
- Understand, adhere to, and implement the Company’s policies and procedures.
- Provide excellent customer services skills, including consistently displaying awareness and sensitivity to the needs of internal and/or external clients. Proactively ensuring that these needs are met or exceeded.
- Take personal responsibility for personal growth including acquiring new skills, knowledge, and information.
- Engage in excellent communication which includes listening attentively and speaking professionally.
- Set and complete challenging goals.
- Demonstrate attention to detail and accuracy in work product.
Required Qualifications:
Minimum Experience:
- 2+ years of experience with customer service and/or office support
- Preferred experience in healthcare operations or managed care products
Education/Licensure:
- Associates Degree, Bachelor’s degree; or equivalent work experience required.
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What We Do
agilon health is transforming health care for seniors by empowering primary-care physicians to focus on the entire health of their patients. Through our platform and partnership model, agilon health is leading the nation in creating the system we need – one built on the value of care, not the volume of fees. We honor the independence of local physicians and serve as their long-term partner so they can be the physicians they trained to be.
agilon is built for physicians by physicians, as the patient-physician relationship is the cornerstone of care. We allow primary care physicians to take the long view of their relationships with patients, and to be confident in the long-term financial viability of their own practices. We do this through a Total Care Model that maintains the independence of physicians; unites them in a network of like-minded leaders; and integrates all of the components of a global risk business model into a single platform.
