Do you dream of making an impact?
Cultural Care Au Pair is looking for a Program Coordinator based in our Stockholm office to grow the Nordic market and grow our community of global families that change the world through the au pair program.
Hitting your goals at Cultural Care means you play an important role in making the world a more welcoming, understanding, and open place.
Our cultural exchange program builds global families by bringing together au pairs with American host families, providing meaningful childcare for families, an unforgettable year in the U.S.A. for au pairs, and a culturally enriching experience for both parties.
This is a role for someone who thrives on hitting targets, because every approval and match means another au pair gets a life-changing experience in the U.S.
In this role, you will report to the Country Product Manager. We are searching for someone who is passionate about cultural exchange, displays a great deal of responsibility and autonomy, is highly results-driven, and has excellent communication skills, both in-person and on the phone.
What you will do:
• Grow the Nordic market, taking ownership for your approvals and matched goals in your region, ensuring a strong pipeline of qualified au pairs throughout the year
• Build awareness for the program and drive new leads by working with schools, university, job centers, fairs and other local institutions, as well as local social media accounts
• Recruit, screen, and coach potential au pairs while providing excellent customer service
• Work together with our local au pair community to help achieve goals
• Collaborate with colleagues in the USA and headquarters in Zurich to provide an excellent experience for each au pair
Who you are:
Personal qualifications
• You are passionate about cultural exchange and highly motivated to hit and exceed targets
• You love connecting with people over the phone and in-person to understand their needs and match them with the right program opportunity
• You are a team player who brings a positive attitude and "nothing is impossible" spirit to the team
• You have an entrepreneurial spirit, taking ownership of your ideas and making them happen
• You have good time management skills that allow you to handle multiple priorities while paying attention to the details and delivering on your goals
Professional Requirements:
• Bachelor’s Degree
• 1+ years of experience in a client-facing, results-drive role with demonstrated ability to meet and exceed targets
• At least 6 months of experience living abroad, preferred
• Proven capability building relationships and engaging customers both by phone and in-person
• Full proficiency in both Swedish and English
• Exceptional presentation and public speaking skills
What we offer:
• An international and dynamic environment with a start-up vibe
• Base salary + bonus potential
• Regular training sessions, team events, kick-offs and get-togethers
• The ability to expand your international network through our monthly professional development opportunities with colleagues from around the world
• Opportunities to travel internationally, e.g. Staff exchanges to our US for your professional development
• Discounts on EF programs
• And many more...
Please submit your application, including your CV and cover letter in English.
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About the TeamSkills Required
- Bachelor's Degree
- 1+ years client-facing, results-driven experience with demonstrated ability to meet targets
- At least 6 months living abroad
- Proven ability to build relationships and engage customers by phone and in-person
- Full proficiency in Swedish and English
- Exceptional presentation and public speaking skills
- Passion for cultural exchange and strong motivation to hit targets
What We Do
A career at EF is something different. You’ll think boldly, own your job, and create a career you are proud of—and have fun doing it. When you join EF, you will join a global community of creative minds, innovators, and change-makers. Since 1965, we've created programs that help people see new places, experience new cultures, and learn about the world and themselves. People are at the heart of everything we do, and it all begins with the talented and collaborative EFers who bring our mission-opening the world through education- to life across 55 countries and counting.
