Jobs at EF Education First

Support daily summer school operations, assist international students with questions and needs, provide customer service, complete administrative tasks, and collaborate across departments. The intern will help create a welcoming, inclusive environment, take initiative, manage changing priorities, and contribute to a positive student experience in a multicultural setting.

Coordinate the daily academic programme for international students aged 10–16. Responsibilities include managing class and teacher schedules, classroom allocations, academic records, student administration, teacher support, lesson resources, quality monitoring, graduation activities, and emergency phone duty. The role requires strong organisation, communication, teamwork, English fluency, a minimum TEFL qualification, safeguarding checks, references, and legal eligibility to work in Malta.

Supports faculty with course delivery, grading, assignment development, course management, review sessions, and student assistance. Maintains strict confidentiality and academic integrity while managing compressed timelines and multiple course sections. Requires graduate-level education or equivalent experience, subject-matter proficiency, strong communication and multitasking skills, flexible scheduling, Office suite proficiency, and availability to attend classes in Boston when required.

Oversee online and partnership programs by coordinating students, faculty, corporate partners, course assistants, and technical facilitators. Provide student advising, monitor academic progress and satisfaction, support course preparation and delivery, manage program communications, facilitate online events, administer course systems, produce reports, and resolve issues. The role requires occasional evening and weekend work and regular on-campus presence.

Coordinates academic operations for Boston and online postgraduate programs, including course logistics, faculty support, registration, student records, scheduling, advising, communications, events, and experiential learning. Monitors student progress and attendance, resolves enrollment issues across departments, supports faculty and students, and maintains accurate academic systems and documentation. The role requires frequent on-campus presence, with occasional evening and weekend work.

Drive end-to-end sales and business development, including prospecting, lead generation, customer acquisition, pipeline management, presentations, negotiation, deal closure, and relationship management. Identify new opportunities through research, partnerships, networking, and outreach; execute sales initiatives; monitor performance; and collaborate with marketing and operations to achieve growth targets.

Qualify and prioritize prospective students, conduct pre-qualification conversations, engage leads through social messaging, and support information meetings. The role also assists with marketing campaigns, events, school and university outreach, database maintenance, flight bookings, and student records. It is designed for candidates without prior sales experience who are motivated to learn, achieve targets, and provide customer-focused support in a diverse team.

Provides remote customer support to host families and au pairs experiencing conflicts. Manages rematch, program support, and proactive support cases; mediates disputes, coaches participants, resolves complex issues, documents communications, meets service-level agreements, and collaborates with internal teams to ensure customer satisfaction and successful program outcomes.

Leads regional student placement strategy and performance across the USA while managing and developing Regional Placement Managers. Sets goals, monitors data, coaches teams, forecasts progress, removes operational roadblocks, and partners cross-functionally on host family recruitment, matching, school readiness, compliance, and program quality. Builds relationships with coordinators, schools, students, and host families while balancing growth, accountability, and a positive exchange experience.

Supports Tour Directors and regional office operations in Japan by assisting with pre-tour preparation, onboarding, inquiries, transportation coordination, incident response, supplier communication, data administration, process improvement, recruitment campaigns, and TD events. The role collaborates with teams in Japan, Switzerland, and North America to maintain accurate information and deliver reliable customer and tour support. It is an entry-level position requiring English and Japanese fluency, strong organization, communication, flexibility, and problem-solving skills.

Leads EF’s global organic growth and SEO strategy across search, AI platforms, social media, user-generated content, and third-party publishers. Oversees technical SEO, multilingual content frameworks, digital PR, organic distribution, KPI reporting, attribution dashboards, and experimentation across 50+ markets. Manages a team of 6–8 specialists and connects organic visibility initiatives to student enrollment, revenue, and commercial outcomes.

Own content, social media, organic growth, and ambassador programs for a student exchange organization. Develop editorial strategies, create and publish content, activate student and alumni contributors, collaborate with creative and marketing teams, and use performance data and community feedback to improve engagement, discovery, and demand.

Manage partnerships and provide customer-facing support for educational travel tours. Responsibilities include handling traveler inquiries, coordinating pre-departure needs, managing partner projects, developing customer resources, driving repeat-tour strategies, supporting sales initiatives, and hosting meetings or presenting at conferences. The role collaborates across departments to improve partnership processes and expand market reach.

Supports travel partners and customers throughout the tour lifecycle, handling bookings, payments, travel documentation, health notes, and pre-departure inquiries. The role coordinates with internal departments, manages partner projects, develops customer resources, drives repeat-tour and multi-tour strategies, and participates in conferences, customer meetings, and virtual recruitment sessions. It also contributes to sales strategy, systems integration, communication plans, and process improvements.

Leads global government partnership and development finance strategy across Central Asia, the Middle East, Africa, and Europe. Maps education policy, procurement cycles, budgets, donors, and financing opportunities; translates implementation evidence into policy influence and scalable national partnerships; supports government-to-business opportunities; and coordinates Sales, Government Relations, Product, Delivery, and executive decision-making.

Grow the Argentine au pair market by recruiting, screening, coaching, and engaging prospective au pairs. Build and maintain a qualified candidate pipeline, meet approval and matching targets, provide strong customer service, and collaborate with international colleagues and the local au pair community. The role requires relationship-building, persuasive communication, public speaking, autonomy, and fluent Spanish and English skills.

Sell and promote online English courses via inbound/outbound calls, qualify leads, manage upgrades and renewals, meet sales KPIs, provide excellent customer service, and maintain sales records.

Supports production and transportation specialists in preparing and executing guided tours. Responsibilities include coordinating supplier confirmations and bookings, settling supplier accounts, supporting accounts payable, researching business partners, monitoring quality control, assisting on-tour operations, and improving logistics and itineraries with U.S. teams.

Program Coordinator responsible for client communication, sales achievement, business development, and helping clients make educational decisions. The role includes intensive training, mentorship, hands-on commercial experience, and opportunities for international career progression. Success requires meeting sales targets, demonstrating initiative and resilience, and working effectively in a fast-paced global environment.

Promote language study-abroad programs through outbound calls, email, personal customer engagement, fairs, and university events. Guide prospective students from initial inquiry through program completion, develop local market growth strategies, use internal databases, and support the training of junior program staff. The role is fully on-site in Budapest and offers a management-track progression path.