Jobs at EF Education First

Own the year-round homestay operation, recruiting and supporting hosts, planning accommodation capacity, screening homes, and placing international students safely. Manage safeguarding, student and host concerns, emergency moves, complaints, records, budgets, and quality improvements. Build local community relationships, coordinate with internal teams, and lead the busy summer operation while ensuring a welcoming, reliable student experience.

Leads global academic quality, teacher learning and development, quality assurance, performance improvement, digital learning solutions, and academic transformation. Uses operational and learner data to improve teaching standards and teacher lifecycle processes. Partners cross-functionally with Product, Operations, Technology, and Recruitment while leading the academic team and establishing scalable systems, accountability, and continuous improvement.

Supports faculty with course delivery, grading, assignment development, course management, review sessions, and student assistance. Maintains strict confidentiality and academic integrity while managing compressed timelines and multiple course sections. Requires graduate-level education or equivalent experience, subject-matter proficiency, strong communication and multitasking skills, flexible scheduling, Office suite proficiency, and availability to attend classes in Boston when required.

Coordinate enrollment sales by meeting admissions targets, conducting consultations, managing student administration, and providing pre- and post-departure customer service. The role requires Vietnamese and English fluency, CRM activity, KPI achievement, strong communication, and an entrepreneurial, goal-oriented approach. It offers training, career development, performance incentives, international exposure, and potential travel to EF schools and offices.

Coordinates localized marketing campaigns and projects across Latin America, working with local teams and central creative and paid marketing functions. Responsibilities include adapting content, coordinating translations and approvals, supporting campaigns across social media, email, digital content, events, print, and partnerships, tracking timelines and deliverables, gathering market insights, and identifying opportunities to improve audience engagement.

Creates and adapts branded visual assets for digital, social, email, web, presentations, print, events, and global marketing campaigns. Edits short-form social videos and develops simple animations while maintaining brand consistency across markets. Collaborates with international Creative, Marketing, Paid Media, Social, and Video teams, manages multiple deadlines, incorporates feedback, and prepares production-ready files. The role also requires staying current with design trends, platform requirements, and AI-supported creative workflows.

Supports accurate, timely multi-country payroll by validating Oracle HCM data, coordinating ADP Celergo processing, reviewing results, reconciling payroll outputs, preparing reports, and resolving exceptions. The role also supports statutory compliance, audits, controls, vendor management, stakeholder queries, payroll integrations, and continuous process improvement across weekly and monthly payroll operations.

Lead Program Coordinators in achieving customer growth, acquisition, retention, and performance targets. Develop partnerships with schools and universities, analyze markets and competitors, shape promotional strategies, and support office operations. Assist with hiring, onboarding, performance reviews, budgeting, invoicing, visa procedures, and marketing material distribution while coordinating with international offices and educational partners. This is a fully onsite, six-month maternity cover role in Lisbon reporting to the Commercial Director.

Sell and promote online English courses through inbound and outbound calls, upgrade and renew existing customers, qualify leads, manage regional direct sales, meet KPIs and targets, provide customer service, respond to queries, and maintain databases and records. The role requires advanced or native German, B2 English, sales experience, strong communication, cultural awareness, and availability to work from Barcelona.

Grow the Colombian market by meeting regional sales targets, generating leads through schools, universities, fairs, and local institutions, and conducting phone and in-person sales. Recruit, screen, and coach prospective au pairs, organize promotional events, support the local au pair community, and deliver excellent customer service. The role requires autonomy, strong communication and presentation skills, Spanish and English fluency, and a bachelor's degree.

Build LATAM’s sales enablement function for the Schools and Government business. Own government-facing messaging, customer case studies, references, ROI narratives, events, campaigns, pipeline-influence programs, and sales support from initial meetings through renewals and expansions. Partner cross-functionally with Sales, Customer Success, Marketing, and Product to improve win rates, pipeline quality, proof-point reuse, and messaging consistency across the region.

Manage year-round campus operations and peak-season group programs for international language students. Oversee accommodation, transport, meals, activities, schedules, suppliers, staffing, safeguarding, and student satisfaction. Coordinate with global sales offices and internal departments to grow student numbers, meet service targets, maintain standards, and ensure smooth student journeys from arrival through departure. Recruit and lead seasonal staff, handle emergency on-call duties, and support broader school operations during off-peak periods.

Manage postgraduate applications from submission through admission and retention, serving as a primary candidate contact and supporting enrollment conversion. Responsibilities include reviewing applications, maintaining accurate Salesforce records, coordinating interviews and events, tracking application-funnel progress, preparing reports, supporting outreach campaigns, and improving workflows. The role collaborates with Enrollment Advisors and leadership in an international environment and requires regular travel to markets and global meetings.

Coordinate EF Bournemouth’s homestay program for international students. Responsibilities include supporting students and host families, resolving accommodation concerns, coordinating relocations, recruiting and onboarding host families, managing recruitment KPIs, conducting home visits and under-18 welfare checks, maintaining accommodation records, and handling urgent situations. The role requires strong customer service, communication, organization, cultural sensitivity, and occasional out-of-hours flexibility.

Provide phone, chat, and email support to parents and student travelers throughout the educational tour lifecycle. Assist with enrollment, departure preparation, and on-tour needs; resolve customer issues; maintain accounts; coordinate with sales and operations teams across time zones; and support regional sales strategies. The role requires extensive daily customer interaction, multitasking, conflict resolution, adaptability, and strong communication skills.

Sell and promote online English courses via inbound/outbound calls, qualify leads, manage upgrades and renewals, meet sales KPIs, provide excellent customer service, and maintain sales records.

Provide HR and payroll administrative support for Japan: prepare and manage employment documents, ensure compliance with Japanese labor law, coordinate with payroll vendor, handle employee inquiries and onboarding, maintain HR systems (attendance, SharePoint), manage office operations and safety activities, and liaise with external advisors and municipal authorities.

Support offline and some online marketing to increase awareness of the Au Pair program in the Nordics. Plan and run school visits, fairs, and events; develop partnerships and platforms; assist recruitment and screening of potential au pairs by phone; and contribute ideas for Instagram, Facebook and TikTok content while working with the Nordic sales team in Stockholm.

Lead, recruit, train and coach a telemarketing team to meet KPIs. Implement funnel strategies, analyze performance metrics, collaborate with marketing and sales for lead handovers, handle customer inquiries, and maintain customer satisfaction and quality standards.

Execute multi-channel B2B digital marketing campaigns: email, paid search and social; manage website content and AI-assisted processes; analyze performance, write copy, support webinars, and collaborate with creative, sales, and operations to drive lead generation and brand awareness.