Program Coordinator - Operations, First Year Experience

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact [email protected]. If you have questions while submitting an application, please review these frequently asked questions.

Current Employees and Students:

If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process.

Welcome to The Ohio State University's career site.  We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:

• Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.

• Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. 

The Program Coordinator - Operations, First Year Experience (FYE) in Undergraduate Education administers systems, processes, and operational functions that support the implementation of core First Year Experience initiatives, including Orientation, the First Year Success Series (FYSS), and the Focusing on the First Year conference. Serves as a primary resource for students, families, presenters, instructors, and campus partners by responding to inquiries, resolving issues, and facilitating participation in First Year Experience programs and services. Maintains registration systems, participant records, operational documentation, inquiry management processes, and other recurring administrative functions that support accurate and consistent program delivery across academic cycles. Applies professional knowledge and judgment to administer established processes, troubleshoot operational and technology-related concerns, review and process program submissions, and resolve routine participant, presenter, and program issues. Supports the implementation of Orientation, First Year Success Series, and conference-related activities through administration of registration processes, participant support systems, event logistics, and post-program processing activities. Utilizes university systems and technology platforms to manage inquiries, support operational processes, and ensure continuity across recurring First Year Experience initiatives. Completes special projects and other duties as assigned.

The pay range for this job profile is $21.59 - $28.00 per hour. The offer for this position will fall within this range based on internal equity, unit's available budget, and the candidate's qualifications.

MINIMUM REQUIRED QUALIFICATIONS

Bachelor's degree or equivalent experience. 2 years of relevant experience required. 2-4 years of relevant experience preferred.

CAREER ROADMAP:

FUNCTION: Academic Administration

SUB-FUNCTION: Academic Success and Enrichment

CAREER BAND: Individual Contributor - Specialized

CAREER LEVEL: S2

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The university is an equal opportunity employer, including veterans and disability.