Program Coordinator- New Hire Experience (Remote - US)

Posted 2 Days Ago
Be an Early Applicant
11 Locations
In-Office or Remote
27-36 Hourly
Mid level
Insurance • Real Estate
The Role
Coordinate and manage the New Hire program including planning, roadmaps, content, timelines, and status reporting. Liaise among new hires, field leaders, and IT to ensure seamless onboarding, update learning content for relevance and compliance, and maintain steering committee alignment across stakeholders.
Summary Generated by Built In
Who We AreJoin a team that puts its People First! As a member of First American's family of companies, National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We DoThe Program Coordinator is responsible for coordinating programs or multiple projects, with complex interdependencies, on an ongoing and regular basis. This includes supporting program development, project planning and status reporting, compliance and risk management, and issue resolution.

What You'll Do

  • Supports the planning and coordination of NCS’ new hire program with complex interdependencies and multiple stakeholders
  • Provides administrative support in the creation and execution of program design and revisions as appropriate to meet changing needs and requirements
  • Coordinates and organizes program deliverables including program roadmaps, plans, content, and delivery timetables
  • Monitors and communicates program status to the team to achieve expected outcomes
  • Acts as liaison among new hires, field leaders, and IT partners to create a seamless new hire experience with minimal impact to business continuity
  • Consistently vets and updates learning content for relevance and compliance standards in collaboration with Instructional Designer
  • Maintains Steering Committee advocacy and cross-functional program alignment

What You'll Bring

  • Successful track record of coordinating complex projects in area of functional expertise
  • Strong planning, time management, communication, decision making, presentation, organization, and interpersonal skills
  • Knowledge of current technologies and methodologies to plan and communicate effectively with project team and sponsors
  • Self-motivated; self-starter
  • Ability to manage multiple tasks and focus on immediate assignments
  • MS Office Suite skills
  • Bachelor’s degree or equivalent combination of education and experience
  • 3-5 years of directly related experience
  • Title insurance transactional experience preferred
  • NovoEd or alternate learning platform experience a plus

Pay Range: $26.88 - $35.82 Hourly, Remote
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.

What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Skills Required

  • Bachelor's degree or equivalent combination of education and experience
  • 3-5 years of directly related experience
  • Successful track record of coordinating complex projects
  • Strong planning, time management, communication, decision making, presentation, organization, and interpersonal skills
  • Knowledge of current technologies and methodologies to plan and communicate effectively with project team and sponsors
  • Self-motivated; self-starter
  • Ability to manage multiple tasks and focus on immediate assignments
  • MS Office Suite skills
  • Title insurance transactional experience
  • NovoEd or alternate learning platform experience

First American Title Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about First American Title and has not been reviewed or approved by First American Title.

  • Healthcare Strength Health coverage includes medical, dental, vision, telehealth, and healthcare advocacy services, and is often described as a strong point. Low‑cost options in some cases help overall compensation feel more reasonable.
  • Retirement Support A 401(k) savings plan with a company match is part of the package. This retirement support is highlighted as helping to offset base‑pay concerns in several roles.
  • Equity Value & Accessibility An employee stock purchase plan is available and viewed favorably. Access to discounted equity contributes to the perceived competitiveness of total rewards.

First American Title Insights

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The Company
HQ: Santa Ana, CA
13,104 Employees
Year Founded: 1889

What We Do

First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment. The First American Family of Companies’ core business lines include title insurance and closing/settlement services; title plant management services; title and other real property records and images; valuation products and services; home warranty products; property and casualty insurance; and banking, trust, and investment advisory services. First American Title Insurance Company provides comprehensive title insurance protection and professional settlement services for homebuyers and sellers, real estate agents and brokers, mortgage lenders, commercial property professionals, homebuilders and developers, title agencies and legal professionals to facilitate real estate purchases, construction, refinances or equity loans. First American's thorough title searches, title clearance and title insurance policies help to produce clear property titles and enable the efficient transfer of real estate. As one of the largest title insurance companies in the nation, First American offers title insurance and settlement services through its direct operations and an extensive network of agents throughout the United States and internationally. First American Title Insurance Company traces its history to 1889 and is the largest subsidiary of First American Financial Corporation (NYSE: FAF).

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