Program Coordinator, Community Solutions Program (CSP)

IREX is a global solutions provider that partners with communities and institutions in the United States and around the world to cultivate leaders, expand access to education, and create economic opportunity. With deep expertise, a forward-looking vision, and world-class practices in AI for Education, Future-Ready Workforce, Higher Education Solutions, Leadership Development, and Online Safety, IREX delivers innovative and proven solutions that help people, institutions, and communities thrive in a rapidly changing world. 

Program Coordinators play an important role in helping IREX deliver high-quality, mission-driven programs. In this role, you will support the Community Solutions Program across its full lifecycle, including recruitment and selection, participant onboarding and advising, curriculum and events, monitoring, evaluation, and learning (MEL), alumni programming, reporting, and financial administration. You will coordinate recurring processes, maintain accurate records and communications, and help participants and stakeholders navigate program requirements. This is a hands-on opportunity for an organized, collaborative, and service-oriented professional who enjoys connecting details across multiple workstreams and contributing to an international exchange with meaningful benefits for U.S. and international communities.

At IREX, our culture is built on our people—and on how we work together to create meaningful impact every day. We look for colleagues who bring purpose, intellectual curiosity, collaborative problem solving, and a results driven, bias for action to help strengthen communities and advance our mission.

Successful candidates build trust across differences, move ideas into action, seek new perspectives, embrace change, and represent IREX with authenticity and professionalism. We value people who bring strong expertise and a generous team spirit to work that advances our mission.

• Program Operations & Administration: Coordinate day-to-day program processes across recruitment, selection, onboarding, the U.S. exchange, follow-on programming, and alumni engagement. Maintain work plans, calendars, participant and stakeholder records, shared inboxes, program platforms, and required documentation. Support virtual and in-person orientations, trainings, workshops, site visits, and other events, including scheduling, registration, travel, venues, materials, accessibility arrangements, and on-site logistics. Contribute to curriculum administration, MEL data collection and quality control, evidence management, communications, and internal and external reporting, while flagging risks, delays, or data gaps to program leadership.
• Participant, Partner & Stakeholder Engagement: Serve as a reliable point of contact for an assigned portfolio of applicants, participants, alumni, reviewers, U.S. host organizations, Regional Coordinators, vendors, and other stakeholders. Provide timely routine guidance, coordinate communications and meetings, track follow-up actions, and support participant onboarding, advising, and program readiness. Help maintain a participant-centered experience while protecting confidential information and escalating sensitive, complex, or unusual matters. Support outreach, onboarding, and ongoing coordination with organizations contributing to participants' practicums, learning activities, regional engagement, and follow-on work.
• Finance, Procurement & Grant Support: Prepare accurate and timely purchase and payment requests, participant payments, travel documentation, vendor and consultant records, routine reconciliations, and other assigned financial transactions for review and approval. Maintain complete, organized, and audit-ready supporting documentation in accordance with IREX policies and award requirements. Track assigned event, travel, participant-support, or activity expenses; identify missing documentation or discrepancies; and elevate questions promptly. Support procurement and contracting processes by gathering specifications and quotes, coordinating routine vendor communication, and maintaining required files and trackers.
• Team Collaboration & Continuous Improvement: Work closely with colleagues responsible for recruitment and selection, participant support, curriculum, events, host organization engagement, MEL, alumni programming, communications, finance, and operations to keep program handoffs and deadlines aligned. Take initiative on recurring assignments, seek guidance for new or unusual tasks, and provide clear status updates. Share tools, templates, lessons learned, and practical process improvements that strengthen program quality and efficiency. During peak periods, provide cross-component implementation support and may guide interns, temporary staff, reviewers, volunteers, or event support personnel in completing defined tasks.
• Growth & New Business Support: Contribute to program renewal and business development efforts as assigned by conducting research, compiling program evidence and past performance information, drafting or editing assigned content, and coordinating supporting documents. Participate in review meetings and external discussions when invited to build program knowledge and support accurate follow-up. Help identify relevant lessons, results, and stakeholder insights that can strengthen future program design and IREX's ability to respond to donor and partner needs.

• Demonstrated ability to coordinate multiple workstreams, maintain organized records, prioritize competing deadlines, and follow through reliably in a fast-paced environment.
• Strong written and verbal communication skills, including the ability to draft professional correspondence, guidance, presentations, reports, and participant-facing materials with limited supervision.

• Strong organizational, problem-solving, and customer service skills, with the ability to anticipate needs, identify solutions, and manage multiple priorities simultaneously.
• Strong attention to detail and commitment to data accuracy, documentation, confidentiality, participant support, and compliance.
• Experience supporting international exchange, leadership development, workforce or economic development, education, youth, or another participant-centered program preferred.
• Experience supporting one or more program functions preferred, including recruitment and selection, participant advising, curriculum delivery, events and travel logistics, monitoring, evaluation, and learning (MEL), communications, alumni engagement, reporting, finance, procurement, or grants administration.
• Demonstrated ability to build and maintain productive relationships with participants, partners, host organizations, vendors, consultants, alumni, and other stakeholders across cultural, professional, and geographic contexts.
• Proficiency with Microsoft 365 applications, including Copilot, Word, Excel, PowerPoint, Outlook, Teams, and SharePoint; ability to learn and effectively use participant management, survey, learning, and financial systems.
• Ability to exercise sound judgment within established procedures, identify issues requiring escalation, and adapt effectively to changing priorities and program needs.
• Ability to support occasional early-morning, evening, or weekend program activities and travel domestically as needed.
• Experience studying, working, or living abroad is a plus, but not required.

Requirements:

• Bachelor's degree and a minimum of two (2) years of relevant professional experience; relevant experience may include internships, part-time employment, or a combination of professional and academic experiences.

Salary Range $25.50 - $29.81/hour

Please note: While we aim to offer competitive compensation, not all candidates will be eligible for the upper end of the salary range. 

Disability Specifications

IREX will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990, and the Americans with Disabilities Act Amendments of 2008.

Equal Opportunity Employer

IREX seeks to attract the best-qualified candidates who support IREX’s mission and who respect and promote excellence through diversity. IREX is committed to equal opportunity and follows recruitment and selection practices that comply with all applicable employment laws. To this end, IREX recruits, hires, trains, and promotes individuals based on merit and experience.

We conduct background checks on all successful candidates.

This position is not eligible for Immigration Sponsorship. NO PHONE CALLS PLEASE