Program Assistant

Posted 2 Days Ago
Be an Early Applicant
Des Moines, IA, USA
In-Office
16-17 Hourly
Entry level
Professional Services • Social Impact
The Role
Supports a residential rehabilitation program by enforcing house rules, conducting orientations, leading meetings, supervising medication calls and work therapy, coordinating activities, assisting beneficiaries, documenting incidents, administering screenings, and maintaining program compliance. The role also involves emergency response, transportation, data entry, reporting, and conflict resolution in a residential institutional setting.
Summary Generated by Built In
Job Summary & Responsibilities

Program Assistant


Location: Des Moines, IA
Pay: $16-17.00 per hour
Job Type: Part Time
Schedule: 40 hours per week, Flexible Scheduling Required. Sunday - Saturday days, evening, weekends 
Benefits:

  • Medical, prescription drug, dental, vision, and hearing coverage
  • Employer-paid basic life and AD&D insurance
  • Employer-paid basic long-term disability coverage
  • Optional voluntary life, short-term disability, and enhanced long-term disability coverage
  • Paid vacation, sick time, and holidays
  • Flexible spending accounts
  • 403(b) retirement savings plan
  • Employer-funded pension plan for eligible employees

About the Role

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. Working on 2nd shift, you'll be responsible for maintaining the integrity, philosophy, and standards of our effective rehabilitation program. This role is crucial in ensuring program compliance while supporting our beneficiaries' recovery journey.


What You’ll Do


Program Management

  • Enforce house rules and maintain overall center security
  • Conduct new beneficiary orientations including facility tours
  • Lead weekly house meetings
  • Supervise medication calls and ensure proper documentation
  • Respond to beneficiary inquiries and emergencies
  • Complete incident reports and Safe From Harm documentation
  • Conduct regular bed checks

Beneficiary Support

  • Implement and coordinate leisure time activities
  • Provide safe transportation when needed
  • Assist in resolving beneficiary problems
  • Train and supervise work therapy assignments
  • Assess and refer spiritual needs to Chaplain/Administrator
  • Administer drug and alcohol screening tests as required

Administrative Duties

  • Maintain daily reports and electronic data entries
  • Document program violations and incidents
  • Participate in professional development training
  • Support center policies and procedures
  • Monitor and ensure program compliance

Why Join Us

  • Mission-driven work that supports programs in your community
  • On-the-job training
  • Team-oriented environment
  • Employee Discount, Employee Assistance Program, and more!
Preferred Qualifications

What You Need

Required


Education & Experience

  • High School Diploma or Equivalent
  • Previous managerial experience preferred
  • Valid Driver's License with ability to qualify for Salvation Army insurance

Skills & Abilities

  • Strong analytical and problem-solving capabilities
  • Excellent communication and presentation skills
  • Ability to interpret technical instructions
  • Basic mathematical and reporting abilities
  • Strong interpersonal and conflict resolution skills

Physical Requirements

  • Manual dexterity for computer work
  • Ability to lift/move up to 20 pounds
  • Clear speaking, hearing, and vision abilities

Work Environment

  • Residential institutional setting
  • Quiet to moderate noise level
  • Some warehouse/store exposure
  • Position may require living in the ARC

The Salvation Army is an equal opportunity employer. Candidates who are returning to work, U.S. Veterans, people with disabilities, people impacted by the justice system, and people without a college degree are encouraged to apply.

Skills Required

  • High school diploma or equivalent
  • Valid driver's license and ability to qualify for Salvation Army insurance
  • Strong analytical and problem-solving capabilities
  • Excellent communication and presentation skills
  • Ability to interpret technical instructions
  • Basic mathematical and reporting abilities
  • Strong interpersonal and conflict resolution skills
  • Ability to perform computer work requiring manual dexterity
  • Ability to lift or move up to 20 pounds
  • Clear speaking, hearing, and vision abilities
  • Previous managerial experience
  • Willingness to work flexible schedules, including days, evenings, weekends, and holidays
  • Ability to work in a residential institutional setting and potentially live in the ARC
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The Company
HQ: London
62,000 Employees
Year Founded: 1865

What We Do

The Salvation Army is a church and charitable organization known for its charity work in over 120 countries, committed to 'Doing the Most Good' through community programs and aged care.

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