Program Assistant

Posted Yesterday
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Indianapolis, IN, USA
In-Office
17-17 Hourly
Entry level
Professional Services • Social Impact
The Role
Support and enforce residential rehabilitation program standards: conduct orientations and bed checks, lead house meetings, supervise medication and work therapy, document incidents and screenings, provide beneficiary support and transport, maintain reports and electronic records, and ensure program compliance.
Summary Generated by Built In
Job Summary & Responsibilities

Program Assistant

 

Location: Indianapolis, IN 
Pay: $17.00 per hour
Job Type: Full-time
Schedule: 40 hours, Flexible Scheduling Required. Sunday - Saturday days, evening, weekends, 
Benefits:

  • Medical, prescription drug, dental, vision, and hearing coverage
  • Employer-paid basic life and AD&D insurance
  • Employer-paid basic long-term disability coverage
  • Optional voluntary life, short-term disability, and enhanced long-term disability coverage
  • Paid vacation, sick time, and holidays
  • Flexible spending accounts
  • 403(b) retirement savings plan
  • Employer-funded pension plan for eligible employees

 

About the Role

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. Working on 2nd shift, you'll be responsible for maintaining the integrity, philosophy, and standards of our effective rehabilitation program. This role is crucial in ensuring program compliance while supporting our beneficiaries' recovery journey.

 

What You’ll Do

 

Program Management

  • Enforce house rules and maintain overall center security
  • Conduct new beneficiary orientations including facility tours
  • Lead weekly house meetings
  • Supervise medication calls and ensure proper documentation
  • Respond to beneficiary inquiries and emergencies
  • Complete incident reports and Safe From Harm documentation
  • Conduct regular bed checks

Beneficiary Support

  • Implement and coordinate leisure time activities
  • Provide safe transportation when needed
  • Assist in resolving beneficiary problems
  • Train and supervise work therapy assignments
  • Assess and refer spiritual needs to Chaplain/Administrator
  • Administer drug and alcohol screening tests as required

Administrative Duties

  • Maintain daily reports and electronic data entries
  • Document program violations and incidents
  • Participate in professional development training
  • Support center policies and procedures
  • Monitor and ensure program compliance

Why Join Us

  • Mission-driven work that supports programs in your community
  • On-the-job training
  • Team-oriented environment
  • Employee Discount, Employee Assistance Program, and more!
Preferred Qualifications

What You Need

Required

 

Education & Experience

  • High School Diploma or Equivalent
  • Previous managerial experience preferred
  • Valid Driver's License with ability to qualify for Salvation Army insurance

Skills & Abilities

  • Strong analytical and problem-solving capabilities
  • Excellent communication and presentation skills
  • Ability to interpret technical instructions
  • Basic mathematical and reporting abilities
  • Strong interpersonal and conflict resolution skills

Physical Requirements

  • Manual dexterity for computer work
  • Ability to lift/move up to 20 pounds
  • Clear speaking, hearing, and vision abilities

Work Environment

  • Residential institutional setting
  • Quiet to moderate noise level
  • Some warehouse/store exposure
  • Position may require living in the ARC

The Salvation Army is an equal opportunity employer. Candidates who are returning to work, U.S. Veterans, people with disabilities, people impacted by the justice system, and people without a college degree are encouraged to apply.

Skills Required

  • High School Diploma or Equivalent
  • Valid Driver's License with ability to qualify for Salvation Army insurance
  • Previous managerial experience
  • Strong analytical and problem-solving capabilities
  • Excellent communication and presentation skills
  • Ability to interpret technical instructions
  • Basic mathematical and reporting abilities
  • Strong interpersonal and conflict resolution skills
  • Manual dexterity for computer work
  • Ability to lift/move up to 20 pounds
  • Clear speaking, hearing, and vision abilities
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The Company
HQ: London
62,000 Employees
Year Founded: 1865

What We Do

The Salvation Army is a church and charitable organization known for its charity work in over 120 countries, committed to 'Doing the Most Good' through community programs and aged care.

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