Program Assistant

Posted 2 Days Ago
Be an Early Applicant
94520, Concord, CA, USA
In-Office
20-22 Hourly
Entry level
Pet • Social Impact
The Role
Processes and tracks client applications, submits completed applications for committee review, and provides Salesforce-based administrative support. The role also coordinates volunteer onboarding, instructs clients during team training, supports graduates afterward, and coordinates dog transportation. Successful candidates need strong organization, communication, recordkeeping, computer, multitasking, and time-management skills. Prior administrative experience, dog handling experience, and experience supporting people with disabilities are preferred or desired.
Summary Generated by Built In

At Canine Companions, we’re dedicated to making a difference in the lives of people with disabilities. As an employee, you’ll help provide independence to individuals, while also giving a dog a meaningful job. Our commitment to our mission is reflected in our equally strong dedication to our employees. 

 

Our Employee Benefits 

We believe in offering a comprehensive benefits package to ensure the well-being and growth of our team: 

  • Employer-Paid Health Coverage: Medical, dental, and vision benefits for staff 

  • Paid Time Off: 14 paid holidays annually, including an Inclusion Holiday, plus 17 paid days off (PTO) during your first year 

  • Retirement Savings: Employer-matched 403(b) retirement plan 

  • Community Engagement: Additional paid hours to volunteer within your community 

  • Employee Assistance & Wellness Programs: Support for both professional and personal well-being 

  • Inclusion and Diversity Committee dedicated to ongoing efforts to foster a diverse and inclusive workplace by setting actionable goals and evaluating progress  

 

Employee Testimonial  
"Seeing the full circle of teams: puppy, to training, to placement to graduation and after, it's kind of amazing the amount of moving parts, particularly when dealing with both people and dogs that we are still so successful in what we do. " 
— Program Team Member 

About the Position

The Program Assistant is responsible for ensuring that all client applications are processed appropriately and provides general support. 

 

Key Responsibilities  

  • Reading, assessing and responding to all requests regarding applications. 

  • Applicant tracking throughout application process 

  • Submission of completed applications to review committee 

  • Office administration support in Salesforce 

  • Conduct volunteer onboarding 

  • Instruct clients during Team Training 

  • Provide follow-up and support to graduates following Team Training 

  • Coordinate dog transport 

 

Qualifications  

To be successful in this role, candidates should possess the following: 

Must Have:  

  • Ability to perform several tasks concurrently 

  • Time management and organizational skills 

  • Excellent verbal and written communication skills 

  • Ability to organize and maintain detailed records, complete paperwork and meet deadlines 

  • Ability to use computers; word processing, spreadsheet, email, customer relations management database, internet-based phone system 

  • Knowledge of office equipment 

Nice to Have:  

  • Previous administrative or office experience preferred 

  • Dog handling experience preferred  

  • Prior experience working with people with disabilities desired 

 

 

Compensation 

  • Salary Range: $20-22 per hour

Schedule:

  • Full-Time

Inclusion and Diversity Commitment  

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions.  


The base salary range above represents the low and high of the range for this position. Actual salaries will vary and may be above or below the range based on various factors, including but not limited to location, experience, and performance. The range listed is just one component of the total compensation package for employees. 

 

Pursuant to local Fair Chance Ordinances, we will consider for employment qualified applicants with arrest and conviction records. 

 

Accommodation Request 

If you need accommodations during the interview process, please let us know. We are committed to ensuring all applicants have equal access to the opportunity to succeed. 

Skills Required

  • Ability to perform several tasks concurrently
  • Time management and organizational skills
  • Excellent verbal and written communication skills
  • Ability to organize and maintain detailed records, complete paperwork, and meet deadlines
  • Ability to use computers, word processing, spreadsheet, email, customer relations management databases, and internet-based phone systems
  • Knowledge of office equipment
  • Previous administrative or office experience
  • Dog handling experience
  • Prior experience working with people with disabilities
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The Company
Year Founded: 1975

What We Do

Canine Companions for Independence is a national nonprofit organization dedicated to enhancing the lives of people with disabilities. It provides expertly trained service dogs to adults, children, and veterans at no cost to the recipient, alongside ongoing support to ensure quality partnerships and increased independence.

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