Job Description
ICF is currently seeking a highly motivated and innovative Program Analyst for our Postal Practice. This mid-level position requires expertise in requirements gathering and analysis, documenting business processes and workflow, systems design, delivery of executive level briefings, and follow-up on action items and issues. The ideal candidate should also be detail-oriented with the ability to deliver results within tight deadlines. In this role, the candidate will have the opportunity to help support the mission, business, service, and operational needs of the United States Postal Service, the most trusted brand in the country. This position will be based in Fairfax, VA with some telework available.
Key Responsibilities:
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Provide project management oversight to a variety of technology and process improvement initiatives
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Collect, analyze, and create reports
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Document business processes
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Participate in the development of new postal products and services
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Develop and oversee the execution of test plans
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Prepare corporate technical communication materials, presentations, and executive briefings
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Facilitate meetings and workshops
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Demonstrate a willingness to develop expertise in postal practices and processes
Basic Qualifications:
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4 years of program/project management
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1 years experience as a business analyst, data analyst, reporting analyst, or similar role
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US Citizenship required by federal contract
Preferred Skills/Experience:
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Bachelor’s degree in Business, Engineering, or IT-related field
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Postal (USPS) or mailing industry experience
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Previous management consulting experience
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Project Management Professional (PMP) certification
Professional Skills:
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Solid computer skills with Microsoft applications (Project, Word, Excel, PowerPoint, and Visio)
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Analytical skills that allow for the development of data-driven reports
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Experience with business process mapping and the use of project management software
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Skilled at analyzing system documentation and data flow diagrams/ICDs to identify data sources
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Team player with the ability to work in a fast-paced environment
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Excellent listening, written, and oral communication skills
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Excellent critical thinking skills to help solve business problems and make decisions, paired with a desire to take initiative
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Self-motivated, energetic, quick, adaptive learner
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Strong technical, analytical, organizational, and problem-solving skills
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Ability to maintain project plans, resourcing schedules, and forecasted activities
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Demonstrated ability to manage time and prioritize projects to meet deadlines
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Ability to work well under continually changing deadlines and priorities
Working at ICF
ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email [email protected] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more here: Requesting an Accommodation for the ICF interview process.
Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$69,862.00 - $118,765.00
Nationwide Remote Office (US99)
What We Do
ICF is a global advisory and technology services company with approximately 9,000 employees in industries across the public and private sectors. For over 50 years, we’ve been helping clients take on some of the world’s most complex challenges to produce exceptional results. Our work is the catalyst to help shape the future for all.
Beyond our purpose-driven work, we invest in our employees and their experience with us. We have numerous options for healthcare and many additional benefits, including immediate access to 401k retirement matching and pet insurance. Our Employee Community Networks help members find support, belonging, and growth by enhancing internal networks and professional development. We offer paid volunteer time and match your donations. As learning is a never-ending journey, we offer tuition reimbursement, mentorship programs, communities of practice to contribute to and grow from, and memberships to LinkedIn Learning and Coursera. We aim to consider every aspect of how to invest in people so they can belong, grow, and thrive with us.
Why Work With Us
At ICF, we are a purpose-driven company with a strong culture and underlying values that prize diversity, opportunity, equality, and respect. We are not all the same. And that has always been our greatest strength. We are at our best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do th
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