TechOp Solutions is seeking a Program Analyst to support a high-visibility federal program. The ideal candidate has proven experience managing deliverables, supporting program operations, engaging stakeholders, and producing high-quality documentation in a fast-paced environment. This role is well-suited for a motivated analyst who can balance independent ownership with collaborative execution across a large, mission-driven team.
Key Responsibilities- Track, manage, and produce program deliverables with high accuracy and attention to detail.
- Coordinate reviews and ensure all submissions meet quality, formatting, and compliance standards.
- Support program operations through meeting facilitation, action tracking, and stakeholder coordination.
- Provide clear verbal and written updates to government stakeholders and program leadership.
- Develop and deliver briefings, status updates, talking points, and decision-ready materials.
- Support meeting preparation, agenda development, and follow-through.
- Assess current processes, workflows, and documentation to identify opportunities for improved efficiency.
- Support the development of streamlined procedures, automated workflows, and enhanced documentation tools.
- Assist with gathering and analyzing data, synthesizing insights, and presenting recommendations in a clear, actionable manner.
- Draft, edit, and maintain Standard Operating Procedures (SOPs), process maps, guides, and policy documents.
- Develop high-quality presentations, storyboards, and executive-level decks.
- Support knowledge capture and organization across shared systems and repositories.
- Telework, with occasional in-person work sessions in the Washington, D.C. area.
- Candidates must be local to the Washington, D.C. region. including
Requirements
- Bachelor’s degree and 3+ years of relevant program analyst or operational support experience.
- Demonstrated ability to work independently and take products from concept to completion with minimal direction.
- Strong communication skills, including the ability to brief stakeholders and leadership clearly and confidently.
- Advanced writing skills with experience drafting SOPs, policies, reports, and deliverables.
- Proficiency in Excel, PowerPoint, and other productivity tools.
- Strong organizational skills with the ability to manage multiple priorities in a high-tempo, collaborative environment.
- Experience with process improvement, workflow documentation, or operational analysis.
- An Active CBP/ICE Public Trust with suitability or an Active Top Secret Clearance
Skills Required
- Bachelor's degree
- 3+ years of program analyst or operational support experience
- Demonstrated ability to work independently and take products from concept to completion
- Strong verbal communication and briefing skills for stakeholders and leadership
- Advanced writing skills, experience drafting SOPs, policies, reports, and deliverables
- Proficiency in Excel and PowerPoint
- Strong organizational skills and ability to manage multiple priorities in a high-tempo environment
- Experience with process improvement, workflow documentation, or operational analysis
- Must be local to the Washington, D.C. region and able to attend occasional in-person sessions
- Active CBP/ICE Public Trust with suitability OR Active Top Secret clearance
What We Do
TechOp Solutions provides technology and operational solutions to senior decision makers in federal, state and local governments, as well as private enterprises who must maintain situational awareness, collect critical information, strictly adhere to privacy and make timely risk-mitigated decisions despite the pressures of time and circumstance. In support of this mission, we are committed to providing our clients with levels of service that exceed their expectations while providing an open, supportive, challenging, team-oriented environment where our associates can succeed, achieve job satisfaction, professional and personal growth, and compensation based on their individual and the company's overall performance. A company history, a listing of career opportunities and a great deal of other information about TechOp Solutions is available on our corporate website: techopsolutions.com
