Job Summary
Being part of InterSystems Professional Services means becoming an expert consultant delivering creative solutions with our top-tier clients. As a Professional Services Specialist, you will be responsible for designing, implementing, and optimizing robust client solutions around our IRIS and TotalView products. It requires application development and deployment skills, hands-on configuration and problem-solving, and customer presence and presentation abilities to deliver top-notch solutions tailored to meet our clients' unique requirements.
If you love solving important and complex problems, then InterSystems Professional Services will be a great place to build your career. Join us to develop your ideas into provocative points of view and transformative insights that help shape industries.
Responsibilities
Consultation and Analysis
- Collaborate with clients to understand their business needs and requirements.
- Conduct thorough assessments of existing customer database systems, identifying areas for improvement and optimization.
- Advise, guide, and educate customers on proper usage and implementation best practices.
Project Management
- Work collaboratively with the customer project team, our internal global InterSystems financial solutions team and associated IRIS teams to satisfy customer project requirements.
- Develop comprehensive implementation plans, considering technical architectures, model design, migration strategies, and operational best practices.
- Work individually or lead a team of professional services resources to successfully execute customer implementation projects, meeting the defined and agreed upon deadlines/milestones.
Technical Expertise
- Architect and design database solutions that align with clients' business goals and industry best practices.
- Execute on plan by implementing solutions from install through configuration, testing, and deployment.
- Coordinate with product management to enhance product offerings based on client desires/needs.
Customer Relationship Building:
- Present strategy and project plans to customer stakeholders.
- Coordinate with InterSystems' Account Representatives, Sales, Support, and other departments to ensure a seamless and productive relationship with our clients.
- Write competitive proposals and business cases for services to support our product offerings.
Experience and Qualifications
- 7+years of experience in business consulting to clients focused on digital transformation, data integration and management, building operational and / or analytic applications, with deep knowledge of data management architectures, technologies, and high-quality application design.
- 3+ years of demonstrated ability to identify, shape, sell, and lead management consulting work commercially, working collaboratively with client leaders and teams
- Outstanding interpersonal, communication, and presentation skills
- Strong technical and business writing skills
- Proven success in contributing to a team-oriented environment
- Demonstrated experience with most/all of the following:
- SQL and ODBC / JDBC
- Object-Oriented programming languages
- XML, XSLT, JSON, SOAP, REST
- Cloud hardware services, containers, Kubernetes, etc.
- Windows, Unix/Linux, MAC OS X
- API Management
Education and Training
- Bachelor’s degree in Computer Science, Applied Math, or technical / analytical equivalent
About InterSystems
InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.
Skills Required
- 7+ years of experience in business consulting for digital transformation and data management
- 3+ years of experience in leading management consulting work commercially
- Bachelor's degree in Computer Science, Applied Math, or technical equivalent
What the Team is Saying
InterSystems Compensation & Benefits Highlights
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Leave & Time Off Breadth — A tiered PTO structure starts at a generous level and is complemented by separate paid holidays. Feedback suggests time off is a standout element from day one in the U.S.
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Healthcare Strength — Comprehensive medical, dental, and vision coverage is paired with EAP and wellness offerings, with some onsite or near‑site services in select locations. Feedback suggests these benefits are consistently viewed as strong.
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Retirement Support — A 401(k) with employer‑funded profit‑sharing is positioned as competitive with common match programs, alongside disability options and access to financial tools/advisors. Feedback suggests the overall design supports longer‑term financial planning.
InterSystems Insights
What We Do
InterSystems builds the software that makes complex systems work—reliably, securely, and at scale. For more than 45 years, we’ve been the information engine behind some of the world’s most mission-critical applications in healthcare, government, and business. Our data management, integration, and analytics technologies help organizations connect disparate systems, turn data into insight, and deliver better outcomes. From enabling interoperable healthcare and advancing clinical care, to powering national infrastructure and large-scale enterprise systems, our technology is used every day by millions of people in more than 80 countries. What sets InterSystems apart is not just what we build, but how we build it. We focus on long-term innovation, deep engineering excellence, and solving hard problems that truly matter. Our teams work closely with customers to tackle real-world challenges—often behind the scenes, but always at the heart of what keeps essential systems running. If you’re motivated by meaningful work, technical depth, and the opportunity to have a global impact, you’ll find it here.
Why Work With Us
Because we are a profitable, privately-held software company, we place our clients first in everything we do. You’ll work on meaningful, complex problems alongside deeply curious experts in a culture that values learning, ownership, and long-term growth—without the pressure of quarterly Wall Street demands.
Gallery
InterSystems Teams
InterSystems Offices
OnSite Workspace
InterSystems prioritizes in-person collaboration with majority on-site presence and some work from home flexibility that varies by region and office location.
