Production Underwriting Consultant (Hybrid)

Position Compensation Range:

Pay Rate Type:

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

The Production Underwriting Consultant plays a key role in advancing our strategy by being customer driven and delivering profitable growth through operational excellence and innovation. You will apply a Commercial Lines underwriting perspective to enterprise modernization efforts that reduce friction and improve customer and agent experience. You will help drive change by stabilizing and continuously improving operations, strengthening cross-team alignment, and enhancing the overall underwriting experience. You will also provide primary underwriting support for key underwriting programs and priorities, including rules and workflow support. You will report to the Senior Manager, Underwriting Performance

In this flex office/home role, you will be expected to work a minimum of 10 days per month from one of the following office locations: Madison, WI 53783; Boston, MA 02110; Denver, CO 80112; Eden Prairie, MN 55343; Keene, NH 03431; St. Joseph, MO 64507; Phoenix, AZ 85034

Internal candidates are encouraged to apply and should review the internal mobility guidelines in the hybrid policy reference guide for more information on potential relocation.  Depending on the candidate pool, this position may be filled at a lower level to maintain alignment with experience and qualifications.

We will not consider candidates who require current or future sponsorship for this position

Primary Accountabilities

• You will lead projects or initiatives to improve the efficiency of underwriting operations.
• You will make recommendations that will enhance underwriting guidelines, systems or compliance efforts.
• You will lead the development and implementation of underwriting guidelines, policies, new policy language and endorsements, procedures, and processes.
• You will develop the communication change strategy for all impacted stakeholders and ensure successful delivery/execution of communication.
• You will develop metrics and analyze underwriting data to make recommendations that impact profitability trends.
• You will contribute to the development of underwriting strategies and associated initiatives and tactics that align to product strategies based on external industry and economic trends.
• You will serve as expert resource for, or underwrite, the most complex cases.

Specialized Knowledge & Skills Requirements

• Demonstrated experience providing customer-driven solutions, support, or service.
• Demonstrated experience making significant underwriting decisions.
• Demonstrated problem-solving and analytical skills to review complex cases and/or review lines or books of business.
• Demonstrated experience developing underwriting guidelines, processes and/or procedures.
• Extensive knowledge and understanding of property and casualty insurance practices, standards, and concepts.
• Extensive knowledge of underwriting guidelines, compliance and risk concepts in area of expertise.
• Demonstrated problem solving, critical thinking, quantitative and analytical skills.
• Demonstrated communication, project management, and leadership skills.
• Demonstrated ability to think strategically and influence others.
• Travel requirements up to 10%.

Additional Qualifications:

• Deep knowledge of underwriting principles and practices.
• Demonstrated success driving organizational change, including stakeholder engagement, communication planning, training and adoption strategies.
• Experience managing multiple complex initiatives simultaneously in a fast-paced environment.

#LI-Hybrid

• To ensure a strong start, all employees participate in our New Employee Orientation during their first week.  This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth.  At times, sessions may be delivered virtually based on scheduling and availability. 
• Offer to selected candidate will be made contingent on the results of applicable background checks
• Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
• Sponsorship will not be considered for this position unless specified in the posting

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email [email protected] to request a reasonable accommodation.