Production Support Analyst

Type:

• Contract

Full Time or Part Time:

• Full-Time

Pay Rate:

• TBD

Location:

• Tallahassee, FL

Language Requirements:

• Write, read, and speak English fluently.

Language Preferences:

• N/A

Job Overview:

This is an intermediate professional level role. Provides production support on multiple platforms. Works on multiple projects as a team member and may lead projects of moderate complexity. May coach more junior technical staff.

In this role you will manage and control the processing of programs and peripheral equipment on mainframe and/or distributed computer systems to ensure the highest levels of service and system availability are attained. Establishes production runs, ensuring that appropriate job control language, run documentation and data files are available. Assists in job set-up. Performs problem identification, escalation and resolution. Communicates status of operations to allow for immediate response to service disruptions. And other duties as assigned.

Experience Requirements:

• A minimum of 3 years of IT work experience in production and operations support.

Experience Preferences:

• TBD

Physical Requirements:

• Ability to lift light equipment or materials, generally up to 30-50 pounds.
• Adequate vision to perform tasks effectively, including close and distance work.
• Good hearing ability to effectively communicate and respond to auditory cues.

Education Requirements:

• Bachelor’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.

Education Preferences:

• TBD

Training Schedule:

• TBD

Schedule:

• TBD

Dress Code:

• Business Casual

Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• PTO (Paid Time Off)

Additional Information:

Drug screening, background and reference checks are performed if required. Valid identification and reliable transportation required. We are an E-Verify employer. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Our employees are authorized to work in the United States.