Job Title: Production Support (Admin) Lead
Location: Garden Grove, CA USA
Reports To: Production Manager
Job Type: Full-Time
Compensation: $25.00 - $30.00 per hour + $2.00 per hour shift differential for working on the 2nd shift (referral bonus and sign-on bonus eligible)
Summary: At Aptiv Interconnect, we inspire the world’s most innovative teams by doing the right thing, the right way. We are seeking a Production Support (Admin) Lead to be the "hands-on" leader of the administrative team that acts as the central nervous system for our manufacturing operations.
You will be responsible for coordinating the entire workflow of a job-from the moment the purchase order is received to the moment it is ready for shipment. This is a critical, fast-paced role that requires you to lead your team, manage the Business Unit (BU) workflow, and ensure all job-related data is 100% accurate. You will be the key liaison between Program Management, Production, and Quality to ensure a seamless flow of work.
Leadership & Core Responsibilities:
Workflow Coordination & Team Leadership
- Lead and coordinate the production support team, managing the daily workflow and BU to ensure on-time job release and data accuracy.
- Oversee the contract review and order entry process, ensuring all new purchase orders are entered accurately and all technical data is included.
- Manage the job release process, including creating travelers, coordinating the printing of form boards, and logging all new SO/POs.
- Act as the team's primary problem-solver, deploying expeditors to identify and clear bottlenecks (e.g., Issue Rack, Test Rack) and resolving errors in the BU.
Operations, Quality & Logistics Support
- Manage all customer-facing portals, acknowledging and updating promise dates based on real-time production status.
- Coordinate all shipping and final quality support activities, including creating FAI packages, submitting e-certs, and requesting customer source inspections.
- Oversee job close-out, including issuing consumables and updating the production status and shipping logs.
- Review and manage shipping schedules, promise dates, and need dates to ensure on-time delivery.
- Collaborate with all departments (PMs, Buyers, Quality, Production) to communicate status and resolve issues.
- Comply with all company policies and procedures.
- Perform other duties as assigned.
Position Requirements:
Education & Technical Qualifications Education: [Insert required degree and field of study] ([Insert preferred degree or certifications, e.g., MS or MBA preferred]). Experience: 3-5+ years of experience in production control, production planning, or high-level manufacturing administration, preferably in an aerospace/defense environment. Proven experience in a lead or mentorship role with the ability to coordinate a team's workflow.
Industry Domain: Aerospace/defense environment, high-mix, low-volume (HMLV) manufacturing environment. Ability to read and interpret technical drawings and customer data packages to ensure all requirements are captured at contract review. Strong understanding of AS9100 quality system principles and the flow of work in a compliant factory.
Regulatory Compliance: Must be a U.S. Person (U.S. Citizen or Permanent Resident) due to ITAR regulations.
Certifications & Competencies:
Certifications: [Insert required or preferred certifications, e.g., PMP, PE, Lean Six Sigma]. Systems Proficiency: Expert proficiency in an ERP/MRP system (Syspro preferred) is required. (Systems used: Google Workspace, ADP/Syspro/QMS).
Core Competencies: Strong communication, sound judgment, teamwork, problem-solving, and continuous improvement.
Compensation, Benefits & Legal:
Total Rewards & Compensation Base Salary Range: $25.00 – $30.00 per hour, based on experience and qualifications. Incentive Compensation: Eligible for a $2.00 per hour shift differential for working on the 2nd shift; company offers a competitive variety of benefits including a referral bonus and a sign-on bonus. Benefits & Perks: For a sneak peek into some of our benefits and to learn more about our career opportunities, click here https://www.winconn.com/jobs/.
EEO Statement
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. In addition to federal law requirements, Winchester Interconnect complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Winchester Interconnect expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
Skills Required
- Must be a U.S. Person (U.S. Citizen or Permanent Resident) due to ITAR regulations.
- 3-5+ years of experience in production control, production planning, or high-level manufacturing administration (preferably aerospace/defense).
- Proven experience in a lead or mentorship role with ability to coordinate a team's workflow.
- Expert proficiency in an ERP/MRP system (Syspro preferred).
- Ability to read and interpret technical drawings and customer data packages to capture contract requirements.
- Demonstrated ability to multitask, problem-solve, and manage priorities in a high-mix, low-volume (HMLV) manufacturing environment.
- Strong understanding of AS9100 quality system principles and compliant factory workflow.
- Excellent communication and interpersonal skills.
What We Do
Winchester Interconnect designs and manufactures precision-engineered interconnect systems, including connectors, cable assemblies, RF/microwave solutions, and fiber optics. They provide tailored solutions for high-performance applications across the aerospace, defense, medical, and industrial sectors, focusing on solving complex connectivity challenges with high reliability and agility.
