Join us as a Production Specialist – Digital FX
- We're looking for an experienced Production Specialist to support and enhance our critical Digital FX, eTrading and client-facing platforms. This is a highly visible, front-office-facing role where you'll work directly with Trading and Sales teams to ensure platform stability, resilience and performance across our global trading environment.
- You'll play a key role in maintaining business-critical systems, driving automation initiatives and contributing to our cloud and AI transformation journey.
What you’ll do
This is a dynamic hands-on role operating within a fast-paced trading floor environment. You'll work closely with business stakeholders, engineering teams and global production support colleagues to provide exceptional service and deliver continuous improvement.
You’ll also be:
- Supporting incident, problem and production management to ensure platform stability and service excellence
- Providing application support and operational management for Digital FX and electronic trading platforms
- Proactively monitoring platform health before APAC market open, enabling early detection and resolution of issues
- Working as hands-on Site Reliability Engineer (SRE), to drive automation, toil reduction, observability and other strategic initiatives
- Collaborating with engineering teams to support platform releases, upgrades and strategic change initiatives
- Contributing to the bank's cloud transformation and adoption of emerging technologies
- Investigating recurring incidents and identifying opportunities to improve platform resilience and service quality
- Supporting change implementations, including occasional weekend activities where required
- Working from the office at least three days per week
The skills you'll need
- At least 10 years of hands-on experience supporting front-office trading platforms
- 5+ years of experience working directly with Trading and Sales teams on a trading floor
- Proven experience supporting client-facing FX electronic trading platforms, including single-dealer and Digital FX solutions
- Strong understanding of low-latency electronic trading environments
- Excellent development and scripting skills using Python, Java and SQL
- Advanced troubleshooting and automation experience across Unix/Linux and Windows environments
- Experience with observability and monitoring technologies such as Grafana, OpenTelemetry, Splunk, Geneos and Corvil
- Exposure to cloud technologies and emerging AI capabilities
- Strong knowledge of FX and Fixed Income markets, including:
- FX Spot, Forwards, Options and NDFs
- Bonds and Interest Rate Swaps
- Pricing, risk management and electronic trading workflows
- Excellent communication and stakeholder management skills with the ability to explain complex technical concepts clearly
Desirable
- Professional certifications in Cloud, Python, SRE or automation technologies
- Experience with Google Cloud Platform (GCP)
- Strong customer focus with the ability to build trusted relationships across technology, business and leadership teams
- Experience driving automation, operational excellence and platform transformation initiatives
Hours
40Job Posting Closing Date:
08/09/2026Skills Required
- At least 10 years of hands-on experience supporting trading platforms
- 5+ years experience of working on the trading floor closely with front office
- Hands-on experience supporting client-facing FX single-dealer platform and Digital FX Trading business
- Exposure to low-latency electronic trading systems
- Excellent coding/scripting skills using Python, Java, SQL
- Automation and troubleshooting skills across UNIX and Windows platforms
- Hands-on observability experience using OpenTelemetry, Grafana, Corvil, Splunk, Geneos
- Hands-on experience with Cloud and Artificial Intelligence technologies
- Experience in FX/FI markets (pricing, trading, risk management) and products such as Spot, Fwd, Options, NDFs, Bonds/Swaps
- Excellent interpersonal and communication skills
- Technical certifications in areas such as GCP, RPA, Python
- Customer relationship and stakeholder influencing skills
NatWest Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NatWest Group and has not been reviewed or approved by NatWest Group.
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Flexible Benefits — A flexible ValueAccount structure with pension and benefit funding allows tailoring of health, protection, lifestyle, and savings options, with unused amounts typically paid as cash. This flexibility supports personalisation of coverage, particularly in Great Britain where the framework is most detailed.
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Retirement Support — Employer-funded pension contributions are provided on top of salary in Great Britain, alongside automatic retirement enrollment and share/save programs. This creates structured long‑term wealth support as part of total reward.
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Parental & Family Support — UK policies outline extended maternity, adoption and equal partner leave on full pay with a phased return, plus paid neonatal care leave. These provisions are positioned as market‑leading and complement broader flexibility resources.
NatWest Group Insights
What We Do
We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate. As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these. Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence. One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025. We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.
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