A bit about Wise Platform:
Wise is a global technology company building the best way to move money around the world. Wise Platform is Wise - but for banks, large businesses and other major enterprises.
We allow our partners to embed the best way to send, receive and manage money internationally into their existing infrastructure, creating value for their business and customers.
Over the past decade, Wise (formerly known as Transferwise) has built a global payments infrastructure that has revolutionised how money moves around the world. Now, thanks to Wise Platform, other companies can gain access to our industry-leading, reliable service seamlessly.
We save partners time and money by allowing them to deploy new products and services to customers seamlessly, helping them to speed up innovation and serve, retain, and grow their customer base.
More about our mission and what we offer.
Job DescriptionWe’re looking for an experienced Senior Account Manager who is passionate about the Wise mission – money without borders. You’ll be part of the Wise Platform team in APAC, working closely to grow and retain our existing partners.
We’ve launched partnerships globally, with the likes of Bank Mandiri, Shinhan Bank and Flip in APAC, and today have 100+ global banks and platforms connected and powered by Wise Platform.
A bit about the role:
You will be a Senior Account Manager within a fast growing regional commercial team, responsible for driving growth with our existing partners predominantly in Indonesia. You’ll identify and execute growth opportunities across your partner portfolio, manage churn risk and build relationships with key stakeholders.
The role will be based in our Singapore office, but you will also work closely with the Global Account Management and Customer Success teams based around the world. You will collaborate with other functions across Wise Platform and the wider Wise organisation, including our product management, engineering, compliance & legal, delivery, as well as business development teams.
Your mission:
Work closely with Wise Platform teams and partners to identify, progress and close a strong pipeline of opportunities within your existing accounts, driving revenue and volume growth for Wise.
Develop and actively manage comprehensive account plans for key accounts, articulating strategies for growth and managing risk of attrition.
Establish strong relationships with your partners by understanding their strategic objectives, define their priorities and be clear on their decision making process. Lead QBRs and become the subject matter expert for your partners.
Take a data led approach on influencing decision making with internal / external stakeholders.
Provide consistent and concise internal updates on partner performance and engagements, highlighting blockers and leveraging support across various functions.
Bring the voice of the partner to influence Wise Platform product roadmaps as well as build out strong partner testimonials.
Work on projects and initiatives (regional or global) to improve our account management function.
A bit about you:
You have demonstrated experience in an Account Management role, managing payment solutions for large enterprises
You have a track record of successfully driving revenue growth from accounts in your portfolio
You have experience with domestic and international payment schemes, ideally also in correspondent banking (SWIFT).
Knowledge of and experience with the commercial banking and financial services landscape in Indonesia, and understand how cross-border payments works within the landscape
Ability to adapt quickly and manage high-growth commercial initiatives in a technical environment
You’re experienced in building and maintaining relationships with a range of stakeholders of all sizes – from CEOs, to head of payments, network managers and product managers
You're proactive and willing to directly lead partner calls, engage with cross-functional teams, and execute operational strategies to meet partner expectations.
You’re into the details - you get close to deals and understand where we can invest to have the biggest impact
You have technical expertise - helping a partner solution the best way to use Wise Platform as you are discussing commercial and legal terms
You are passionate about high growth businesses and have a desire to contribute significantly to our overarching Wise Platform mission.
Proficiency in Bahasa Indonesia is an advantage to facilitate seamless communication and relationship building with regional partners and banking stakeholders based in Indonesia.
Total Compensation (Base + RSUs): est. SGD 204000 - 264000
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Skills Required
- Demonstrated experience in an Account Management role managing payment solutions for large enterprises
- Track record of successfully driving revenue growth from an account portfolio
- Experience with domestic and international payment schemes
- Experience with correspondent banking and SWIFT
- Knowledge of the commercial banking and financial services landscape in Indonesia
- Understanding of cross-border payments within Indonesia’s financial services landscape
- Ability to adapt quickly and manage high-growth commercial initiatives in a technical environment
- Experience building and maintaining relationships with CEOs, heads of payments, network managers, and product managers
- Ability to lead partner calls, collaborate cross-functionally, and execute operational strategies
- Technical expertise in helping partners use Wise Platform and discussing commercial and legal terms
- Proficiency in Bahasa Indonesia
Wise Compensation & Benefits Highlights
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Equity Value & Accessibility — Equity is broadly accessible through RSUs granted to all employees in addition to salary, aligning rewards with company performance. This company‑wide ownership stance is consistently highlighted in the benefits descriptions.
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Leave & Time Off Breadth — Paid time off is notably generous, with a global minimum of 33 days and 36 days listed for U.S. locations. After four years, a six‑week paid sabbatical plus a £1,000 stipend further strengthens time‑away benefits.
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Wellbeing & Lifestyle Benefits — Lifestyle support includes work‑from‑anywhere for up to 90 days per year after six months, flexible working principles, and a 24/7 Employee Assistance Program. Extras like three annual “Me Days” and a professional‑development allowance add quality‑of‑life value.
Wise Insights
What We Do
Wise is a global technology company, building the best way to move and manage the world's money. With Wise Account and Wise Business, people and businesses can hold 40 currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new network for the world's money. Launched in 2011, Wise is one of the world’s fastest growing, profitable tech companies. In fiscal year 2025, Wise supported around 15.6 million people and businesses, processing over $185 billion in cross-border transactions and saving customers around $2.6 billion.
Why Work With Us
We’re truly global in who we are, how we work, and how we build. Everything we do is centred around creating a world of money that’s fast, easy, fair. And open to all. Everyone who works here owns a piece of Wise, from the work they do, to the stock they hold.
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Wise Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We expect new joiners in the office most days to build connections and learn from colleagues for their first six months. After that, most Wisers split their working week between the office and home, typically coming in at least 12 times a month.
