The Role
Lead field operations for water mitigation and light reconstruction, oversee Project Managers and technicians, manage large-loss projects, ensure adherence to processes and documentation, mentor staff, and maintain client relations while collaborating with office leadership.
Summary Generated by Built In
About the Company
We are a growing restoration company with a strong reputation for excellence in commercial and residential mitigation services. With a collaborative team and well-defined systems in place, we are looking for a Production Manager to oversee field operations, drive efficiency, and mentor team members while managing primarily water mitigation jobs and some reconstruction.
Position Overview
The Production Manager will lead field operations with a focus on managing water mitigation jobs and ensuring exceptional client service. This role combines leadership, technical expertise, and hands-on project management, with the opportunity to play a key role in our growth strategy.
You will oversee a team of Project Managers, Lead Technicians, and Technicians, while directly managing large-loss and complex projects. This position requires a strong operational mindset, the ability to adapt to changes in the field, and a passion for mentoring and team development.
While this position is focused on water mitigation, light reconstruction and collaboration with office staff are also part of the role, meaning you will not be doing everything on your own. Strong systems and processes are in place, making this a great opportunity to step in and lead.
Key Responsibilities
- Management: Lead and oversee water mitigation team, ensuring timely and quality delivery and providing mentorship to the field staff.
- Large Loss Oversight: Take charge as the Sr. Project Manager of large, complex projects, serving as the key point of contact and ensuring seamless execution.
- Team Leadership: Mentor and develop Project Managers, Lead Technicians, and Technicians, fostering a culture of growth and learning.
- Collaboration: Work closely with the Office Manager to align field operations with administrative processes and client communication.
- Operational Excellence: Ensure all projects adhere to established systems, processes, and industry standards.
- Documentation: provide oversight of the documentation process, ensuring that all information is clearly recorded and added to the client file.
- Client Relations: Serve as a forward-facing leader, building strong relationships with clients and maintaining a professional presence in the field.
Requirements
Experience:
- 5+ years of experience in water mitigation, restoration, or related fields.
- Proven leadership in managing teams and large projects.
- Balance between Technical expertise and interpersonal skills to provide mentorship to those under your lead.
- Familiarity with reconstruction work is a plus.
Skills:
- Strong technical knowledge of water mitigation processes and tools.
- Exceptional leadership, mentorship, and communication abilities.
- Highly organized with the ability to manage multiple Project Managers simultaneously.
- Proficiency in technology, including Matterport and project management systems.
Other Qualifications
- Must live within a 45-minute commute of Alsip, Illinois (relocation is not offered).
- A stable family support structure.
- Ability to adapt and pivot quickly to field conditions and client needs.
Perks and Benefits
- Competitive six-figure salary.
- Opportunity for career advancement, with potential pathways to roles such as Operations Manager, Project Director, or General Manager.
- Be part of a growing organization with a goal of $10.5 million in revenue.
- Join a collaborative and supportive team with established systems and minimal operational chaos.
How to Apply
If you’re an experienced leader in water mitigation and restoration, with a passion for mentoring and driving results, we’d love to hear from you. Submit your application today to join a company that values expertise, teamwork, and growth.
Requirements
Experience:
- 5+ years of experience in water mitigation, restoration, or related fields.
- Proven leadership in managing teams and large projects.
- Balance between technical expertise and interpersonal skills to provide mentorship to those under your lead.
- Familiarity with reconstruction work is a plus.
Skills:
- Strong technical knowledge of water mitigation processes and tools.
- Exceptional leadership, mentorship, and communication abilities.
- Highly organized with the ability to manage multiple Project Managers simultaneously.
- Proficiency in technology, including Matterport and project management systems.
Benefits
Perks and Benefits
- Competitive six-figure salary
- Opportunity for career advancement, with potential pathways to roles such as General Manager.
- Dental and Vision
- Tech package
- Company Vehicle or allowance depending on the vehicle
- Gas card
- Toll Pass
Skills Required
- 5+ years of experience in water mitigation, restoration, or related fields
- Proven leadership in managing teams and large projects
- Strong technical knowledge of water mitigation processes and tools
- Ability to mentor and develop Project Managers, Lead Technicians, and Technicians
- Highly organized with ability to manage multiple Project Managers simultaneously
- Proficiency in technology, including Matterport and project management systems
- Familiarity with reconstruction work
- Must live within a 45-minute commute of Alsip, Illinois (relocation not offered)
- A stable family support structure
- Ability to adapt and pivot quickly to field conditions and client needs
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The Company
What We Do
IMPLEMENT4 is a business advisory and recruiting firm specializing in the restoration and remediation industry. They provide expert guidance in disaster response and recovery, focusing on leadership support, sales and marketing strategies, operations improvement, and financial management tailored to the unique challenges faced by restoration businesses. Their mission is to maximize the potential of their clients through a comprehensive understanding of the industry's specific needs and operational complexities.
