About Twelve:
Twelve designs and builds the world’s most inspiring merchandise and packaging for the world’s most coveted brands. Applying our uniquely tested end-to-end methodology, we seamlessly integrate our expert teams and global supply chain to turn wild dreams into high-return realities. Our difference lies in our approach to partnership and our commitment to social responsibility, working exclusively with vetted and approved partners.
Job Summary
Twelve is seeking an organized, detail-oriented Production Intern to gain hands-on experience supporting the operational delivery of merchandising programs and key client accounts. Working closely with the Production Manager and cross-functional partners, the intern will assist with purchase order records, production trackers, supplier follow-up, sample coordination, compliance documentation, logistics support, and status updates from brief through delivery. This internship is ideal for someone eager to understand how creative product ideas move through production and become finished, client-ready programs.
Key Responsibilities
Project & Account Support
- Maintain project trackers, account documents, purchase order records, meeting notes, and client-specific process documentation.
- Gather updates from suppliers and internal teams to support clear, accurate client and internal status reports.
- Track open actions and flag missing information, delays, or changes to the manager for guidance.
Production & Critical Path Support
- Assist with purchase order conversion and supplier handoff after requirements, pricing, and timelines have been reviewed and approved.
- Follow up with suppliers and factories on production status, estimated completion dates, sample progress, and upcoming milestones.
- Update critical path documents across sampling, approvals, production, QA/QC, compliance, shipping readiness, and invoicing.
Samples, Quality & Documentation
- Support pre-production sample coordination by tracking submissions, approvals, revisions, dispatch details, and follow-up actions.
- Organize sample records, production photos, feedback, approvals, range boards, project folders, and other supporting documentation.
- Help confirm files are complete, accurate, and easy for the team to reference throughout the project lifecycle.
What You Will Learn
- How merchandising programs move from creative brief through sourcing, production, quality review, logistics, and delivery.
- How production teams use critical paths, purchase orders, samples, and compliance documents to manage risk and keep work on schedule.
- How to communicate effectively with suppliers, factories, and cross-functional partners in a fast-paced, client-facing environment.
Qualifications
- Currently pursuing or recently completed a degree in production, supply chain, operations, merchandising, business, or a related field.
- Strong organizational skills and the ability to manage details, documents, timelines, and follow-ups across multiple projects.
- Clear written and verbal communication skills, with confidence asking questions and seeking clarification when needed.
- High attention to detail and accuracy when working with quantities, dates, costs, and documentation.
- Working knowledge of Microsoft Office, especially Excel; experience with NetSuite, client portals, or project management tools is a plus.
- A proactive, solutions-focused mindset and a genuine interest in production, supply chain, merchandising, or client operations.
Pay: $22/ hour
*This role is based in our Brooklyn office, for 6 months with the potential to extend. 3-4 days per week, with Tuesday being a mandatory day
Twelve Inc. is an equal opportunity employer. It is the policy of the Company to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, creed, color, religion, sex, national origin, ancestry, age, alienage or citizenship status, disability, or handicap, marital status, familial status, veteran status, sexual orientation, arrest record, genetic information or any other characteristic protected by applicable federal, state or local laws.
Skills Required
- Currently pursuing or recently completed a degree in production, supply chain, operations, merchandising, business, or a related field
- Strong organizational skills managing details, documents, timelines, and follow-ups across multiple projects
- Clear written and verbal communication skills
- High attention to detail and accuracy with quantities, dates, costs, and documentation
- Working knowledge of Microsoft Office, especially Excel
- Experience with NetSuite, client portals, or project management tools
- Proactive, solutions-focused mindset and interest in production, supply chain, merchandising, or client operations
What We Do
We design and build the worlds most inspiring merchandise and packaging for the worlds most coveted brands. Women-founded and led since 2005 with offices on three continents, we create design-driven merchandise and all of the moments that surround it for the world’s most compelling brands, immersing ourselves in our clients’ values, strategies, and brand identity. We are led by innovation, rooted in agility, and defined by long-term strategic partnerships, many spanning over a decade. Our uniquely designed methodology drives end-to-end innovation; from Dream to Design to Development to Delivery. Category Offerings include: retail private label merchandise and packaging, influencer seeding merchandise and packaging, promotional branded merchandise, gifts with purchase and loyalty drivers. Our Added Value Services include kitting, fulfillment and warehousing, custom digital solutions, trend presentations and forecasting, material edits, sustainable solutions, interactive unboxing experiences, and more. We would love to tell your story. [email protected] | [email protected]
