Production Coordinator

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

About your role:
As a Production Coordinator, you support a high-volume production floor by coordinating our Auto Inserter team and assisting with related production activities. You work closely with Production Generalists and equipment operators to set up jobs, monitor output, and perform quality checks. You help ensure that client work is completed accurately, on time, and in accordance with production standards and job specifications.

What you'll do:

• Operate equipment used in the auto insert production processes, including the insert machines, staging jobs for operators, and scheduling jobs on machines.
• Perform accurate and timely data entry to support job setup, tracking, and reporting, including documentation to our mail carrier vendors.
• Operate and monitor equipment to process work according to instructions and client expectations, including setting up and calibrating equipment per guidelines and job specifications.
• Troubleshoot to resolve machine and job-related problems, performing minor machine adjustments as required.
• Coach, train, assign, and check the work of Production Generalists to support daily production goals.
• Perform quality checks to verify output accuracy, confirm quantities produced, and document results according to procedures.
• Participate in cross-training activities to build depth across statement print, presort, and related production processes.
• Follow all safety, security, and compliance procedures while maintaining a clean and organized work area.

Experience you'll need to have:

• 2+ years of experience in a high-volume production, print, mail, or manufacturing environment operating equipment or similar machinery.
• 2+ years of experience operating a computer workstation to review instructions, enter data, or monitor job status.
• Demonstrated organizational skills with the ability to prioritize work, manage multiple tasks, and meet established deadlines.
• Demonstrated attention to detail with the ability to follow written instructions and verify work for accuracy.
• Demonstrated verbal and written communication skills to clearly share information with team members and leaders.
• Ability to work additional hours, including weekends and holidays, during peak periods such as month end, quarter end, and year end.

Experience that would be great to have:

• High School Diploma or equivalent, or equivalent combination of education, related experience and/or military experience.
• Experience providing informal guidance or peer support to colleagues in a production environment.
• Experience working in a continually changing, deadline-driven work environment.

How you'll work:

• You will work third shift, 11:00 PM - 7:00 AM.
• This role requires the ability to stand for a majority of the shift; safely lift and/or carry up to 50 pounds; lift above your shoulders; and climb, squat, kneel, twist, push, and bend frequently during each shift.

Sponsorship:
You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support your physical, financial, social, and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
• Eight Employee Resource Groups to foster a collaborative culture and expand your network.
• Unparalleled professional growth with training, development, and internal mobility opportunities.
• Medical, dental, vision, life, and disability insurance options available from day one.
• Retirement planning and discounted shares with the Employee Stock Purchase Plan.
• Tuition assistance and reimbursement program.
• Paid parental, caregiver, and military leave.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.