PRODUCTION COORDINATOR :
Statewide Remodeling Inc. seeks a dynamic, self-starting individual that demonstrates initiative and commitment as a Production Coordinator. The Production Coordinator will provide support and assist with the alignment of the department’s processes and solutions to effectively and efficiently meet Statewide business needs.
Logistical and labor coordination of all installation jobs.
· Serve as the primary point of contact for customers
Communicate effectively with customers regarding material updates, scheduling. timelines, and any necessary preparations
Answer incoming calls and customer inquiries.
Act as a liaison between the Sales and Production teams.
Coordinate with other departments as needed
Monitor and maintain Excel spreadsheets with internal data
Accurately document customer interactions, customer feedback and other information in CRM
Other job-related duties as assigned.
Strong time management and organizational skills with ability to multitask and prioritize.
Ability to type 30 words per minute
Basic Excel Skill
Strong communication skills (written and verbal).
2+ years experience in a customer facing role. Experience in scheduling is preferred.
Energetic and enthusiastic personality, with a patient and calming manner.
Team player with the ability to take on more and grow with the role and company.
H.S. Diploma/GED.
While performing duties of job, employee is occasionally required to move around, sit, use hands to finger, handle or feel objects, tools or controls, reach with hands and arms, talk and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
The work is performed in an office setting. While in the office, the noise level is moderate.
Monday through Friday. 7:30AM – 4:30 PM or 8AM – 5PM.
To perform this job successfully, an individual should have strong knowledge of Microsoft Office 365 Suite (specifically Excel), and the ability to learn and effectively use new software as needed.
Excel is used heavily daily. Must be able to navigate and add to Excel spreadsheets without deleting formulas or other important information.
· During business hours, it is expected to present a clean and neat appearance. The dress code for this position is business casual.
Pay Rate is $20-$22 an hour
401(k) matching
Health, Dental, Vision, and Life Insurance
Short- and Long-Term Disability Plans
Additional voluntary benefits
Paid holidays, vacation, and sick leave
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected]
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Skills Required
- Strong time management and organizational skills with ability to multitask and prioritize
- Ability to type 30 words per minute
- Basic Excel skills and heavy daily use of Excel (Microsoft Office 365 familiarity)
- Strong written and verbal communication skills
- 2+ years experience in a customer-facing role
- Experience in scheduling
- Energetic, patient, calming personality and team player with growth mindset
- High School Diploma or GED
- Ability to learn and effectively use new software and accurately document interactions in CRM
What We Do
Renuity is a tech-enabled home services platform that provides replacement and remodeling services across bath, window, garage coatings, and closets. It operates as a direct-to-consumer company with a family of home improvement brands, aiming to make home improvement faster, easier, and stress-free.
