Join us as a Production Analyst, AWS
- This is an opportunity to make a real impact and be pivotal in the success of our business, while benefiting from great variety and stakeholder exposure
- We’ll look to you to deliver a complex and critical production management, infrastructure and application support service for relevant platforms, activities and processes across the domain
- Hone your existing analytical skills and advance your career in this exciting, fast paced role
- We're offering this role at associate vice president level
As a Production Analyst, you’ll support with providing day-to-day technology based services and will assist with deploying new, complex applications and architecture across the domain. We’ll look to you to support the delivery of application management, application support and the building of environments for systems, making sure all deployments into production environments meet the appropriate quality standards.
It’s a highly collaborative role which will see you working closely with platform and domain stakeholders to ensure the robustness and resilience of the platform. You’ll also work with feature teams to understand the upcoming changes and prevent potential issues occurring.
Your role will also involve:
- Collaborating with product development and feature teams to understand the upcoming product, enabling continuous integration and continuous deployment to occur
- Regularly attending the feature teams’ refinement and planning sessions
- Identifying areas for service improvement by analysing and diagnosing re-occurring platform and service incidents, as well as customer and stakeholder feedback
- Building a culture of continuous improvement to reinforce the robustness of the domain, with a focus on automation, scalability, continuous integration and continuous delivery
We’re looking for someone with technical knowledge and experience including platform, technology, products and domains. You’ll need at least nine years of IT experience, including strong exposure to application and production support within financial systems, with hands-on expertise in L1 and L2 support, incident management and ITIL-based service operations to ensure the stability and availability of cloud-hosted applications. You bring solid technical skills across AWS services such as Athena, PySpark, Glue, RDS and CloudWatch, along with experience in Angular, NodeJS, Tableau and CI/CD and DevOps practices, supported by a strong foundation in database technologies.
You'll need good understanding of finance domains including general ledger, risk, treasury and reporting, with a focus on data integrity, controls and compliance, and you demonstrate strong analytical thinking, effective stakeholder communication and a proactive approach to issue resolution and continuous improvement to reduce incidents and enhance system performance.
We’re also looking for:
- Knowledge and experience of industry standard toolsets and processes
- Knowledge and experience of using operational principles
- A very capable communicator with the ability to communicate complex technical concepts clearly to your peers and management level colleagues
- Good collaboration and stakeholder management skills
Hours
45Job Posting Closing Date:
19/06/2026Skills Required
- At least nine years of IT experience
- Strong exposure to application and production support within financial systems
- Hands-on expertise in L1 and L2 support, incident management and ITIL-based service operations
- Technical experience with AWS services including Athena, PySpark, Glue, RDS and CloudWatch
- Experience with Angular, Node.js and Tableau
- Experience with CI/CD and DevOps practices
- Strong foundation in database technologies
- Good understanding of finance domains including general ledger, risk, treasury and reporting
- Focus on data integrity, controls and compliance
- Effective stakeholder communication and collaboration skills
- Knowledge and experience of industry standard toolsets, processes and operational principles
NatWest Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NatWest Group and has not been reviewed or approved by NatWest Group.
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Flexible Benefits — A flexible ValueAccount structure with pension and benefit funding allows tailoring of health, protection, lifestyle, and savings options, with unused amounts typically paid as cash. This flexibility supports personalisation of coverage, particularly in Great Britain where the framework is most detailed.
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Retirement Support — Employer-funded pension contributions are provided on top of salary in Great Britain, alongside automatic retirement enrollment and share/save programs. This creates structured long‑term wealth support as part of total reward.
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Parental & Family Support — UK policies outline extended maternity, adoption and equal partner leave on full pay with a phased return, plus paid neonatal care leave. These provisions are positioned as market‑leading and complement broader flexibility resources.
NatWest Group Insights
What We Do
We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate. As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these. Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence. One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025. We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.
