Wholesale Payments - Product Manager - Merchant Experience
Job Description
- Develop a product vision & roadmap to transform the Merchant Services product set.
- Work with our merchants and/or platform partners to identify (through qualitative and quantitative methods) their unique needs and then translate those insights into new products and features.
- Define product requirements; create user stories; clearly articulate acceptance criteria for various use cases; and maintain and prioritize product backlog.
- Work alongside our talented engineers as a trusted partner through all phases of the product development lifecycle.
- Collaborate closely with cross-functional teams including product, design, risk & compliance, sales, and leadership on the continuous evolution of our product strategies & roadmap.
- Determine success metrics and measure, track, and report on the progress and effectiveness of your product initiatives.
- Build offerings that make it easy for customers to extract operational and business insights from their WePay data.
- Develop strategies for merchant and/or ISV reporting that consider the specific and customized needs of our various customers.
- Evaluate and integrate with third-party vendors when needed to meet our customer's payment needs.
What We Are Looking For:
- End to end product management experience, ideally building B2B SaaS products with a dual focus on both product strategy and execution.
- Strong technical acumen and experience acting as a trust partner to engineering driving complex product initiatives in an agile dev environment.
- A creative innovator with the ability to define business tradeoffs and value; generate out-of-the-box solutions, and cut through ambiguity to drive results.
- An effective collaborator and engaging communicator with the ability to inspire, influence and align various cross-functional stakeholders.
About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans
About the Team The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.