JPMorgan Chase
Dallas-Fort Worth, TX

VP Product Manager - Infrastructure at JPMorgan Chase (Dallas, TX)

| Dallas-Fort Worth, TX
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Job Description In this role, we are looking for a Product Manager with a strong infrastructure (compute, network, storage) technology background. Someone with experience as a product manager: backlog prioritization, product road mapping, ability to communicate with Engineering teams and consumers of the product, and strong agile experience.
As a Product Manager, you will help drive the product vision for the Wholesale Compute product: develop and manage the product evolution, work with key internal and external stakeholders, conduct analysis of market trends, key usage metrics, and other analytical data to define a differentiated product vision that delivers unique value.
The Wholesale Compute product is an internal cloud platform for JPMorgan Chase. We provide pools of compute and storage leveraging a hyper-converged infrastructure. We work with internal platform products to provide large volumes of VMs in support of Business applications and workloads.
Our culture of diversity, intellectual curiosity, and problem solving is essential to our success. We bring people together with a wide variety of backgrounds, experiences, and perspectives. We support teamwork, thinking big, and taking risks in a blame-free environment. We promote self-direction to work on relevant projects, while building an environment that provides support and mentorship needed to learn and grow. We're excited to see what you'll bring to our team.
Role Expectations
As a Wholesale Compute product manager, you will be joining a team of Product, Delivery, and Agility Leads. As a member of this team, your role will include:• Creation and maintenance of the product roadmap• Prioritization and refinement of the Wholesale Compute product backlog• Partnership and collaboration with Engineering, Development and SRE functions to ensure the features delivered satisfy customer and project need• Sharing product features and roadmap availability with key stakeholders and consumers• Consultations with consumers in regard to requirements and use cases against our product offerings• Assisting consumers on how to integrate best practices regarding our products into their solutions• Creation and delivery of technical presentations regarding our product for our consumers, including senior management• Management of customer forums for technical inquiries from our client base• Documentation of technical solutions for our product on customer marketing materials such as client portals and customer presentations• Mapping of detailed technical requirements to key firm strategic business goals for both short- and long-term roadmaps
Skills required to be considered for this role:• 5+ years of experience as a Product Manager with focus on infrastructure technology products• Experience with agile practices and methodologies (Scrum, Kanban, Less, Safe)• Extensive knowledge of product management techniques (e.g. product road-mapping, feature matrix)• High degree of organization skills including the use of Confluence and JIRA for managing product documentation• Ability to facilitate technical discussions with diverse customer base
Preferred skills:• Bachelor's degree preferably in Computer Science, Mathematics, MIS, Engineering• Up-to-date knowledge of technology standards, industry trends, and emerging technologies • Strong knowledge of product strategy development and lifecycle methodologies• Understanding of financial and accounting management, such as investment processes, business case development, cost and recovery models• Strong written and verbal communication skills with the ability to articulate concepts to senior management and customers• Leadership and/or management experience, ideally in a global organization• Proven experience of building strong, cohesive partnerships with the business, operations, technology and other key stakeholders• Experience with new and emerging technologies such as cloud and virtualization
About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team The Cybersecurity & Technology Controls group at JPMorgan Chase aligns the firm's cybersecurity, access management, controls and resiliency teams. The group proactively and strategically partners with all lines of business and functions to enable them to design, adopt and integrate appropriate controls; deliver processes and solutions efficiently and consistently; and drive automation of controls. The group's number one priority is to enable the business by keeping the firm safe, stable and resilient.
High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.
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What are JPMorgan Chase Perks + Benefits

Culture
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An Insider's view of JPMorgan Chase

What’s the vibe like in the office?

My favorite thing about JPMorgan Chase is the vast number of problems we solve, and the diversity it takes to do that. Moving money, enabling payments and producing a world class customer experience are just a fraction of what we work on. Because the office is so casual and open, I get to participate in discussions on all of this.

Nick S.

Executive Director, Software Engineering

What projects are you most excited about?

As one of the largest financial institutions in the world, our scope of impact is huge. Knowing that a system we deliver is responsible for things millions do daily such as paying for groceries, withdrawing cash, or getting a loan pushes us toward solutions that scale, which is the most challenging but also the most rewarding part of our projects.

Edwin T.

Executive Director, Site Reliability Engineering

How does the company support your career growth?

JPMorgan has helped me develop as a professional – both as a technologist and as a business leader. I have taken advantage of executive leadership training and development aligned to the firm’s culture of “How We Do Business.” I feel good about working for a firm that invests in its #1 asset – US!

Lupe C.

Executive Director

How do you empower your team to be more creative?

Empowerment for Idea generation, problem solving and innovation is best coming from those who do the work. I engage my technologist in high profile work and foster an environment where ideas are welcome. Empowerment of our technologists is the key to success. Teams dig in, innovate and identify ways to create a better client experience.

Dawn T.

Managing Director, Software Engineering

How does the company support your career growth?

Working at JPMC has been a wonderful experience. I love how much JPMorgan Chase cares about its communities by offering support of technologists to local non-profit organizations through social innovation programs. The company also invests in its employees and provides many learning opportunities to us.

Meng M.

Software Engineer

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