Technical Product Manager
Towers Crescent (12066), United States of America, Vienna, Virginia
Technical Product Manager
Product Management
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.
We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.
Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you
In this role, you’ll be expected to demonstrate proficiency in four key areas
Human Centered
You’ll define clear and actionable problem statements to help teams deliver results while displaying a comprehensive understanding of iterative software delivery, capable of thin-slice MVP grooming
You’ll leverage customer insights to influence priorities and roadmap feature development while advocating for and driving alignment between stakeholders in the development of acceptance criteria
You’ll obsess over UX/UI patterns and seek to create world class, omni-channel experiences
Business Focused
You’ll own and prioritize the near-term product roadmap to deliver on business outcomes, quickly identifying points of leverage in complex problems or systems, and utilizing data effectively to define success metrics and measurable outcomes
You’ll utilize balanced judgment in decisions about risks of both actions taken and not taken while innovating on ways to iterate faster in a well-managed way for the immediate team
Technology Driven
You’ll understand and leverage technology and end-state architecture vision to partner with technology team to drive comprehensive design decisions out of white space technical problems
You’ll share business strategy and roadmap with Tech partners to establish context while also leading and facilitating agile ceremonies alongside Tech Lead
You’ll deliver value by creating reusable, extensible and resilient capabilities and proactively identify opportunities when key metrics on security, resilience and performance are not performing
Transformational Leadership
You’ll develop and communicate a 6-month vision to senior stakeholders and partner teams with accurate details and transparency on risks and impediments, and proactively build relationships with those outside of your immediate team resulting in horizontal influence
You’ll Contribute to team culture and recruiting by leading activities to attract and retain top talent and mentoring and developing junior product associates
Capital One is seeking an entrepreneurial-minded Product Manager for an enterprise document platform that’s used to power customer facing experiences and internal applications. In this role you will take the lead in managing capabilities for the platform while partnering with senior team members to define, plan and execute strategy to enhance functionality and drive platform adoption. Your job will include ensuring both a great developer experience and overseeing the development and integration of value-creating capabilities into the product.
As a Product Manager, you will provide business and product intent to a team of developers. You will meet with a wide variety of stakeholders, including internal executives, compliance and risk professionals, independent developers, and external enterprises, to understand their needs and views and determine how to incorporate them into the capabilities of our product. You have a deep understanding of the power of platform thinking, and appreciate the need for APIs that have great developer experiences.
Responsibilities:
Work with a team of product engineers to build a scalable and highly usable toolset that developers love
Manage and prioritize the product and feature backlog for your products and APIs
Engage with developers, product managers and consumers to identify and prioritize critical and/or desirable capabilities
Work with internal teams to integrate critical enterprise capabilities into the product to ensure the best developer and customer experiences
Drive the long-term product vision and key drivers of the product strategy at Capital One and map that vision to a foundational set of API capabilities
Work with API designers and cross-functional teams to translate business needs into API interface & functional requirements
Communicate platform capabilities to internal customers and partners; support onboarding and migration efforts
Manage processes for developer support and measuring developer sentiment
Monitor platform performance metrics and own continuous efforts to enhance platform performance
Remain continuously informed of emerging trends in APIs, Product Management, Platforms, Security and Trust, and engage with the external startup and developer communities
Here’s what you’ll need to be successful:
You understand Platform products and the value of building extensible products that can be adapted for a variety of uses.
You understand APIs and value great developer experiences.
You can communicate business requirements to technical teams and vice versa.
You have the ability to proactively identify impediments on the critical path and remove them.
You follow a structured problem-solving approach to help a team work through a wide range of issues.
You have the ability to prioritize across different types of value dimensions.
You can work independently with unwavering professionalism.
You can positively represent our brand.
You feel at ease in complex environments.
We want you if you are:
Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.
Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you.
Do-er. You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work.
Passionate & Customer Focus. You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.
Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help.
Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships.
Basic Qualifications:
Bachelor’s Degree or military experience
At least 3 year of product management experience or at least 3 year of experience in product design, agile delivery, business analysis, data science, or software engineering
Preferred Qualifications:
Bachelor’s Degree in Computer Science or Engineering
MBA or Master’s degree
2+ years of experience in Agile product management
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to [email protected]
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).