Senior Product Manager

| US +80 more | Remote
Employer Provided Salary: 160,000-180,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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Garner's mission is to transform the healthcare economy, delivering high quality and affordable care for all. By helping employers restructure their healthcare benefit to provide clear incentives and data-driven insights, we direct employees to higher quality and lower cost healthcare providers. The result is that patients get better health outcomes while doctors are rewarded for practicing well, not performing more procedures. We are backed by top-tier venture capital firms, are growing rapidly and looking to expand our team.

At the core of our product is our Concierge team that provides a human touch and real time support for our members navigating the Garner benefit. The Concierge team is a key differentiator for Garner from other app-based care navigation vendors. The Concierge area within Product is responsible for envisioning the user experience for members interacting with the Concierge team as well as developing the tools that the Concierge team uses to serve our members. 

What you’ll do

You’ll be given wide-ranging responsibility to build and shape our Concierge ecosystem, including the architecture of our knowledge management, utilization of LLMs to drive team efficiency, and the integration of our Concierge team into the Garner app.

Your responsibilities

  • Develop a deep intuition for what is important to our users and our Concierge associates—and use that to drive your roadmap and help shape the overall product strategy
  • Drive new feature development from start to finish: from ideation, requirements gathering, documentation, product development, launch and iteration
  • Define what success looks like, ensure we have the data in place to measure progress, and rally the team around what winning looks like and how we get there

Minimum requirements

  • You have 3+ years product management experience
  • You’re a highly autonomous self-starter, and thrive when you’re given ownership of hard, unscoped problems 
  • You’re an insatiable learner, with a track record of entering a large, complicated domain and obsessively becoming the content expert upon whom others rely
  • You are an excellent written and verbal communicator, able to communicate your vision and drive execution on the immediate team and with stakeholders across the company
  • You are extremely analytical, and insistently use data to shape your product intuition and decisions

Preferred qualifications

  • You have software engineering or data science experience, and/or a computer science or engineering degree, and are comfortable with SQL
  • You have experience building products for internal teams / users
  • You have experience working with hourly operational users or member services
  • You have experience working in healthcare or employee benefits

The target salary range for this position is: $160,000 - $180,000. Individual compensation for this role will depend on a variety of factors including qualifications, skills and applicable laws. In addition to base compensation this role is eligible to participate in our equity incentive and competitive benefits plans.

 

Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

 

Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]

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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
Providence, RI
Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

Technology we use

  • Engineering
  • Sales & Marketing
  • People Operations
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • EmotionLanguages
    • IstioLanguages
    • ReactLibraries
    • ReduxLibraries
    • DockerFrameworks
    • JupyterFrameworks
    • KubernetesFrameworks
    • Node.jsFrameworks
    • TerraformFrameworks
    • AWS RedshiftDatabases
    • ElasticsearchDatabases
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
    • GitLabServices
    • WordpressCMS
    • DocuSignCRM
    • LinkedIn SalesNavigatorCRM
    • SalesforceCRM
    • Salesforce CPQCRM
    • ZohoCRM
    • SlackCollaboration
    • ZoomCollaboration
    • AsanaProject Management

What are Garner Health Perks + Benefits

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Hybrid work model
In-person all-hands meetings
Annual in-person company retreat
In-person revenue kickoff
Flexible work schedule
Remote work program
Diversity
Hiring practices that promote diversity
Garner requires all recruiters, hiring managers, and interviewers to complete unconscious bias training before conducting any interviews.
Health Insurance + Wellness
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Financial & Retirement
401(K)
Company equity
Pay transparency
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Flexible time off
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Professional Development
Lunch and learns

Additional Perks + Benefits

Employees enrolled in a Garner medical plan gain access to the Garner benefit to find Top Providers and get reimbursed for eligible expenses (up to $3,500 for individual plans and $7,000 for family plans). This provides our employees with robust medical benefits for near-zero out-of-pocket costs.

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