Job Details

Job Location
USA/Remote - Nashville, TN

Remote Type
Optional Work from Home

Position Type
Full Time

Education Level
4 Year Degree

Travel Percentage
Negligible

Job Shift
Day

Job Category
Product Design

POSITION SUMMARY

The Product Owner contributes to a collaborative environment where usable, viable, and feasible solutions are developed to meet the business needs of customers.

ESSENTIAL DUTIES OR RESPONSIBILITIES -

• Work from a vision instead of being solely task-oriented
• Understand work objectives from multiple perspectives and levels including the executive level
• Work closely with product management to understand their strategic vision and how it relates to individual products being developed
• Work with product management and other project stakeholders to elicit business requirements; collaborate on the development of metrics to determine product success
• On an ongoing basis, focus efforts to deliver on the product roadmap which balances long-term vision and time-to-market pressure with periodic marketable releases
• Identify and Support UX research and design activities
• Create wireframes and workflow diagrams as needed to illustrate requirements
• Leverage technical experience to communicate product needs to the development team; able to question/challenge development and QA resources to facilitate constructive brainstorming and solution design
• Work with distributed teams during development & QA to provide guidance and ensure business requirements and functional specifications are met
• Build strong business relationships across functional teams involved in releasing or supporting the solution and ensure a smooth transition of new products and features into production
• Deliver consistent, clear, and timely communication (both written and verbal) to project stakeholders
• Identify, track and help remove impediments adversely affecting delivery expectations
• Manage team resource needs, risks, issues, project scope and contingency plans, while escalating to leadership when appropriate

1. KNOWLEDGE/EDUCATION AND EXPERIENCE REQUIRED:

• Minimum 3 years experience in Information Technology
• Familiarity with project management principles
• Familiarity with agile development principles
• Familiarity with user experience design principles and methods

2. KNOWLEDGE/EDUCATION AND EXPERIENCE PREFERRED:

• Bachelor's degree preferred
• Familiarity with a programming or scripting language (e.g. Python, Javascript, R, SQL, etc.)
• Familiar in one or more industry-standard prototyping tools (e.g., Invision, Figma, Balsamiq, etc.)

3. ABILITIES REQUIRED

• Accountability - Taking responsibility for one's actions and the consequences that result from those actions
• Communication & Positive Presence - Listening attentively and respectfully; expressing thoughts and ideas effectively and concisely-both verbally and in writing. Exhibiting a pleasant attitude
• Collaboration - Cooperating and working effectively with others in the pursuit of common goals
• Critical Thinking - Using sound judgment, logic, and common sense to identify efficient and effective ways of approaching problems or new initiatives
• Adaptability - Being flexible and continuing to function effectively during times of change
• Continuous Improvement - Keeping an open mind; seeking new ideas and ways of doing things in order to streamline processes and increase client/customer satisfaction
• Planning & Organizing - Appropriately prioritizing activities, scheduling time, and utilizing resources in order to complete tasks in an efficient and timely manner while paying attention to details
• Work Ethic - Setting high standards for one's work; taking care to ensure all aspects of work are completed accurately
• Customer Service - Treating clients/customers with a high level of respect and taking action in order to meet or exceed expectations and resolve problems
• Motivation - Highly motivated individual with a genuine interest in improving and creating solutions

HealthStream is an equal opportunity employer. HealthStream prohibits employment practices that discriminate against individual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law