Job Description Our Global Technology Infrastructure (GTI) group is a team rewarded with innovators who love technology as much as you do. Together, you'll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You'll work in a stable, resilient and secure operating environment where you-and the products you deliver-will thrive.
Cutover is a Software as a Service (SaaS) solution that interconnects project teams and technologies through Collaborative Automation, enabling users to successfully manage IT disaster recovery, cloud migration, and release strategies. Cutover takes complex sets of human and machine activities out of spreadsheets into well-orchestrated, repeatable flows of activity, enabling teams to move faster with confidence. This product is utilized to plan and orchestrate any set of activities which require dependency management and disparate teams such as Global DC Application Migration and GTRM Resiliency. As the Product Manager - you will be responsible for defining the strategy and roadmap for the automation portfolio.
As a visionary leader, you will work with a highly skilled team of engineers to build the products in the portfolio, work with the customers to facilitate requirements and build the roadmap.
Primary Responsibilities:

• Create the Cutover product strategy. Ensure multiple teams are aligned with a robust and well-defined roadmaps and backlogs
• Develop the financial budgeting, pricing strategy and demand management for Cutover that is comparable to public cloud providers
• Validate directions with internal stakeholders and external end user customers
• Collaborate with product, data science and development teams to flesh out the personas and use cases around production automation.
• Work with application developers and engineering managers to understand and define application related metrics, events, logs, traces and alerts that accurately depict developer productivity and the performance of applications

• Work with product teams who offer services within the private cloud to understand requirements and use cases to produce common baseline metrics, events, logs and traces
• Understand similar offerings in the market and advise on where we should buy versus build and how they compare to existing services
• Work closely with the engineering team to help identify the best technical implementation methods as well as execution schedule
• Understand and define the user stories, definition of done and acceptance criteria and tests
• Manage SCRUM masters and facilitate agile best practices across engineering teams

• Build and foster relationships with external LOBs for adoption of products
• Establish Customer experience feedback loop

This role requires a wide variety of strengths and capabilities, including:

• BS/BA degree or equivalent experience
• 5+ years in product management at an enterprise software company

• You bring experience and familiarity with software products/services for IT management, big data, and/or business analytics
• Experience with Software as a Service
• Ability to set goals and project plans that align with organizational objectives
• Strong Leadership skills with ability to lead in all directions
• Strong ability to partner and influence at all levels
• Strong understanding of financial services and the regulation that surrounds the industry
• Strong understanding of product management and product/customer centric organizations
• Ability to collaborate with high-performing teams and individuals throughout the firm to accomplish common goals
• Ability to set the directions and goals, while removing blockers
• Understanding of cloud, virtualization, and APIs Technologies
• Experience with agile and lean philosophies
• Exceptional communication skills and proven ability to build strong relationships with internal and external groups

• Strong product sense coupled with an ability to take a developer perspective
• Experience with process improvement, workflow, benchmarking and / or evaluation of business processes required

About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.