Product Technology Manager

How You Will Help

• Answer technical questions on Reliable products submitted by telephone and email
• Perform technical training for Reliable personnel
• Assist with creation and maintenance of technical documentation
• Meet with customers, specifying engineers, and end users to discuss the use, features, and benefits of Reliable products
• Provide technical presentations to industry associations, customers, specifying engineers, and end users
• Plan, develop, and execute hands-on and classroom training for sprinkler system designers and fitters
• Provide input on new products and product improvements
• Troubleshoot Reliable products
•  Represent Reliable at industry events (AFSA, NFPA, NFSA, SFPE, etc.)
• Directly support sales force as necessary
•  Promote a safe workplace by performing all tasks in a safe and thoughtful manner in compliance with all rules, procedures, instructions, devices, equipment and use of appropriate personal protective equipment. Maintain vigilance for any hazardous conditions or practices in the workplace and immediately report any unsafe conditions or practice to your supervisor
• Performs other duties as directed

•  Ability to solve complex technical problems
• Outstanding attention to detail and accuracy
• Strong customer service, interpersonal, and collaboration skills
• Possesses strong commitment to a team environment while working well independently
• Excellent written and oral communication skills

What You Will Bring

• Detailed understanding of NFPA standards and FM Global Loss Prevention Data Sheets
• Extensive knowledge of all types of fire sprinkler systems as well as design and installation practices
• Ability to safely operate a pickup truck /trailer combination in excess of 15,000 lbs
• Ability to interpret construction drawings and specifications
• Strong presentation skills, including the ability to present to large groups
• Proficient in Microsoft Office Software and AutoCAD

• Extensive national travel by ground or air – up to 50% domestic travel

• Ability to be punctual and attend work on a regular and consistent basis
• Regular travel by car, truck, and air
• Ability to occasionally lift parts with weights up to 50 lbs
• Operate and maintain valve demonstration trailer

• Associates degree in fire protection, mechanical technology or equivalent experience
• 5+ years in fire sprinkler system design and installation

About
Bringing together more than 175 years of innovation, quality, and customer commitment under one name and one promise.The company was forged in 1850, as American industry was being connected by pipe, valves, fittings, and the skilled people who knew how to put them in the right place. More than 175 years later, that heritage lives in ASC Engineered Solutions, a comprehensive pipe preparation, joining, hanging and flow-management portfolio supporting the people who build and maintain commercial buildings, industrial facilities, infrastructure, and critical systems. A house of brands, Anvil, Gruvlok, Sharpe, SCI, and ABZ, unified as ASC in 2019, and the portfolio has grown in the years since.In 1920, Reliable Automatic Sprinkler started doing one thing exceptionally well: building the fire safety systems that protect people and property. Sprinklers, valves, and accessories, made in the United States. More than a century later, the discipline has not changed. A century of American-made fire protection products, with multi-generational customer relationships and multi-decade specifications. A century of protecting what matters the most.Two legacies. One Future.*Reliable Safety and Flow Corporation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law.*