Company :
Terra Industrial New Zealand LimitedStep up, stand out, and help us grow stronger customer relationships! This role drives value for both our customers and our business.
The role:
As the proactive voice of Terra, you’ll connect with customers across Aotearoa who operate fleets ranging from a single machine to 20+ units throughout the construction, energy, and transportation industries. Your mission is to understand their needs and deliver tailored solutions across parts, service, and digital platforms. You’ll manage a diverse portfolio, build lasting relationships, drive loyalty, and lead targeted campaigns all while helping customers maximise the value of their partnership with Terra.
Join our team! We have two opportunities available!
This remote role can be based from any of Terra Cat’s main centres.
What You’ll Do
Develop and maintain relationships with assigned customers, acting as their main point of contact.
Support customers with their parts and service needs, providing expert advice and solutions.
Promote and encourage customer engagement with our digital platforms.
Ensure customer satisfaction and sales growth by maintaining a regular call plan.
Keep customers informed about eligibility for special offers and significant repairs.
Manage a sales funnel with monthly leads and opportunities, ensuring proactive follow-up and conversion.
What You’ll Bring
Confidence, persistence, and a people-first mindset.
Strong communication and interpersonal skills.
Experience in sales or customer service.
An understanding of digital platforms.
Ability to adapt quickly to changing business priorities.
Industry experience is an advantage.
Work Shift is 5 days – Monday to Friday
What you get:
A competitive, market-tested salary
Up to 6% employer superannuation contribution
Subsidised medical insurance
Discounted fuel card and purchasing privileges
Company-supplied uniform and PPE
Annual wellness check and flu vaccination
Ongoing training and clear career pathways
A supportive, values-driven culture
Join a team that prides itself on quality, teamwork, and customer excellence. At Terra Cat, every day brings new challenges, opportunities to grow, and the satisfaction of being part of a brand trusted by customers across New Zealand.
Top Skills
What We Do
Sime is a partner of choice for the world's most admired brands in the industrial equipment and automotive sectors. We deliver sustainable value to our stakeholders through operational excellence, high performance standards and good corporate governance. Founded in 1910, Sime today has a workforce of more than 30,000 employees and a presence in 18 countries and territories across the Asia Pacific region
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