Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space, cybersecurity and digital identity, we’re driven by a mission to build a future we can all trust.
In the Philippines, Thales has been a trusted partner for over 20 years, supporting key customers across civil aviation, defence, and digital identity and security sectors. From banking and telecommunications to government services, Thales continues to provide solutions in technological advancements that bolster national security and enhance local defence capabilities.Imperva Product Support Intern
The time for Imperva’s Intern Program is here! Join our global Customer Success Team as a Product Support Intern for a 6-month paid internship that offers personal & professional development, a collaborative community, and countless learning opportunities to shape your overall growth.
Imperva is an analyst-recognized, cybersecurity leader—championing the fight to secure data and applications wherever they reside. Once deployed, our solutions proactively identify, evaluate, and eliminate current and emerging threats, so you never have to choose between innovating for your customers and protecting what matters most.
Job Summary
The Product Support Intern is a self-starter, looking for a unique growth opportunity. This intern will be responsible for an array of tasks and projects that will challenge, inspire, and pave the foundational building blocks of their career.
As a Product Support Intern you will:
- Respond to customer inquiries utilizing both phone and Service Now case management system
- Contribute to department attainment of organizational objectives and high customer satisfaction.
- Write and update knowledge base articles
- Gain experience working in Cybersecurity
- Observe, analyze, and propose process improvements suggestions and/or reports
Qualifications:
- Currently enrolled full-time in a Bachelor’s/Master’s program pursuing a degree in cybersecurity, computer science or other related IT degree.
- Good analytical and problem-solving skills
- Ability to Document a Technical Issue for escalation
- Strong written and verbal communication skills
- Organized and able to manage multiple projects in a timely manner
- Displays excellent judgement, maturity, and enthusiasm
- Located in Manila so that you would be able to travel to work atleast 3 days a week
- Available to work full-time Monday-Friday
Legal Notice
Imperva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law.
At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world.
Skills Required
- Currently enrolled full-time in a Bachelor's/Master's program in cybersecurity, computer science, or related IT degree
- Good analytical and problem-solving skills
- Ability to document a technical issue for escalation
- Strong written and verbal communication skills
- Organized and able to manage multiple projects in a timely manner
- Displays excellent judgement, maturity, and enthusiasm
- Located in Manila and able to travel to work at least 3 days a week
- Available to work full-time Monday-Friday
Thales Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thales and has not been reviewed or approved by Thales.
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Retirement Support — Retirement plans with employer contributions and matches, profit sharing, and share purchase opportunities are emphasized across multiple regions. These elements are positioned as competitive components of total rewards.
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Leave & Time Off Breadth — Generous PTO that increases with tenure, paid holidays, and paid military, maternity, and paternity leave are described. This breadth supports work–life balance across locations.
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Flexible Benefits — Hybrid work options, flexible schedules, and parental supports such as childcare benefits and leave for sick children are available in several markets. Flexibility is presented as a core part of the employee experience.
Thales Insights
What We Do
Thales is a global high technology leader investing in digital and “deep tech” innovations – connectivity, big data, artificial intelligence, cybersecurity and quantum technology – to build a future we can all trust, which is vital to the development of our societies. The company provides solutions, services and products that help its customers – businesses, organisations and states – in the defence, aeronautics, space, transportation and digital identity and security markets to fulfil their critical missions, by placing humans at the heart of the decision-making process.
